Security Floor Agent at Colorado Convention Center - ASM Global

Job Title: Security Floor Agent

Department: Operations

Reports To: Security Manager

FLSA Status: Hourly, Non-Exempt

Why the Colorado Convention Center is a great place to work:

• $500 Signing Bonus at completion of 30 days of service, additional $500 bonus upon successful completion of 90 days of service!

• Generous Paid Time Off and Holiday Pay

• Health, dental, vision insurance, eligible upon hire

• 401(k) investment plan, with a discretionary employer match of up to 3%

• Healthcare reimbursement and flexible spending plans

• Employer-paid and supplemental life insurance

• Short- and long-term disability insurance available

• RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.

• Tuition reimbursement program (salaried employees after working full time for at least one year)

• Employee assistance program

Compensation: $22.50 at time of hire with increase to $23.00 after 90 days of service.

Shift: swing shift 2:30pm - 11:00pm

General Summary:

This position provides security protection to employees, staff, and property through patrol, observation, and reporting procedures.

Primary Duties and Responsibilities:

• Provide a guest services level of care for employees, clients, and patrons

• Carry out emergency, safety, and security programs and procedures when necessary

• Perform foot and vehicle patrols of property. 

• Inspect and report on facilities compliance with safety and security procedures

• Investigate and report on incidents including damage/injury to the facility or employees

• Assure POD compliance on patrols

• Self-motivated, with the ability to accomplish tasks without direct supervision

• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High school diploma or GED, preferred

• One to three years security experience in a large facility preferred

Skills and Abilities:

• Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele, required

• Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team, required

• Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities, required

• Excellent problem solving and organizational skills, required

• Provide customer service in a professional considerate manner, required

• Excellent record of dependability and reliability, required

• Customer Service experience, preferred

Computer Skills:

• Basic computer skills including ability to create word documents and excel spreadsheets, preferred

Certifications, Licenses, Registrations:

• City and County of Denver Security Guard License required

• Valid and current Class C Colorado Driver License preferred

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions..

Position requires physical ability to patrol and inspect the facility ground and buildings; up to 3/4 walking and 1/4 siting.  Position requires climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; May be exposed to physical confrontations.  Subject to adverse weather conditions. A, B, or C shift work as assigned. Must possess the ability to lift objects up to 50 pounds to desk level.  Irregular and/or extended hours, including weekends, evenings, and holidays may be required; determined by event schedule and/or department need.  Requires radio usage of a two-way hand-held radio.

Note:

Colorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.

Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.