Secretary /Technician - Atlantic Health System

Atlantic Health System is seeking a Full-Time Secretary/Technician for the Dental Department at Morristown Medical Center. Required hours are: 8:30AM - 4:30PM (M-F)
This role acts as a liaison between patients, families, visitors, volunteers and hospital personnel, efficiently coordinating the flow of patients, physicians and staff in a fast-paced patient care setting.
The selected candidate will be focused and flexible, willing to pitch in and assist as needed to meet the patient and department needs; must be proficient at coordination and organization of administrative duties to ensure efficiency, accuracy and timeliness of patient flow, and must promote the Atlantic Health System PRIDE Values.

Essential Functions/Responsibilities:

2. Gather and input charts and prior authorizations and print remits for Medicaid and insurance.
3. Check for denials daily and communicate with dental residents about appeals and approval status for dental work.
4. Collect and input patient payments into Dentrix and manage foundation case information as needed.
5. Track and log attending dentists’ schedules and lecture topics and handle surveys and office supply orders.
6. Schedule, confirm and re-arrange patient appointments.
7. Track Performance Improvement (Chart Audit) on a monthly basis.
8. Answer phones promptly identifying self with proper telephone etiquette and direct callers appropriately.
9. Make all changes and adjustments to patient ledgers.
10. Chairside assist four handed dentistry and expanded functional duties as needed.
11. Perform laboratory procedures, including taking and pouring models, documents incoming and outgoing lab cases., stocks ED and OR carts.
12. Performs additional duties as needed.

Requirements:

• High School Diploma or GED required.
• RDA License or Hygiene License required.
• To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English.

Relevant Experience:

• Prior experience as a Registered Dental Assistant preferred.
• Prior experience with dental billing in a dental setting preferred.