(seasonal) IT Professional - USTA National Headquarters
Queens, NY
About the Job
Who We Are It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 900,000 on-site visitors, over 224 million television viewers worldwide and over 45 million online visitors globally in 2023, why not come and enjoy the thrill and excitement of working with our team?
We are seeking IT Professionals who play an essential role in the US Open experience. In this role, you will be responsible for daily support of desktops, laptops, hardware and software for clients for US Open Systems.
Responsibilities:The Role
- Assist the IT Project Manager in set-up, testing, training, and client support for US Open Systems (i.e. Credentials, Meal Allowance, gift cards, and Access Control)
- Install and configure software on PCs, Handheld Scanners, POS Terminals, and Verifones
- Responsible for deploying hardware
- Responsible for testing systems following provided Test Plans
- Responsible for training clients in the use of systems and troubleshooting systems
- Other duties as assigned
Who You Are
- Must Have knowledge of computer systems
- Must be knowledgeable of basic computer hardware and software (i.e. Microsoft Office Suite & Windows)
- Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
- Must maintain a positive demeanor
- Excellent communication skills
- Available to work for the full duration of the US Open tournament and be available days, nights, weekends and extended hours
- Must be able to work autonomously and as part of a team
- Bilingual (preferred)
- This position is non exempt
Salary: $25-35 per hour; overtime eligible
$35 daily meal allowance during tournament (via credential)