(seasonal) Facility Operations Administrative Assistant - US Open Tennis Championships

Who We Are  It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 900,000 on-site visitors, over 224 million television viewers worldwide and over 45 million online visitors globally in 2023, why not come and enjoy the thrill and excitement of working with our team?

We are seeking Facility Operations Administrative Assistant team members to play an essential role in the US Open experience.  In this role, you will be responsible for providing administrative support to the maintenance and engineering departments.

Start Date: June 3, 2024

End Date: September 9, 2024

Must be available 5 days per week, 7 days per week during the US Open (August 26th - September 8th)

The Role

• Greet and assist all staff and guests in a welcoming and friendly manner
• Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
• Provide administrative support to the maintenance and engineering departments
• Answer, screen, and direct Facility Operations Department telephone calls
• Keep office and equipment organized
• Responsible for creating and maintaining files, typing, faxing, filing, and other duties as assigned
• Provide all trades and vendors with information necessary to complete tasks at hand
• Receive/enter work order tickets timely and accurately
• Communicate and assist in resolving critical issues with Facility Operations Manager and Senior Director

Who You Are

• 1-3 years administrative experience
• Proficient use of Microsoft Office Suite (Word and Excel)
• Previous guest or customer service related experience
• Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
• Available to work for the full duration of the US Open tournament
• Must be able to work 12+ hour shifts and be available days, nights and weekends
• Personable and proactive team player with excellent communication skills
• Remain calm and focused in a fast-paced environment as well as during stressful situations
• Computer savvy
• Bilingual Spanish (required)