(seasonal) Carpet Cleaner - USTA National Headquarters

Who We Are  It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 900,000 on-site visitors, over 224 million television viewers worldwide and over 45 million online visitors globally in 2023, why not come and enjoy the thrill and excitement of working with our team?

We are seeking Carpet Cleaners who play an essential role in the US Open guest experience. In this role, you will wear many different hats and have the opportunity to assist and deliver customer service to visitors from around the world. Our team members genuinely enjoy interacting with people, know what it takes to provide excellent customer service.

**Overnight Shifts Only**

Start Date: August 26, 2024

End Date: September 8, 2024

Must be available every day of the US Open (August 26th - September 8th)

The Role

• Greet and assist all staff and guests in a welcoming and friendly manner
• Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
• Janitorial servicing of the Arthur Ashe seating bowl (inner stadium) between matches and at the end of the last match
• Shampoo and vacuum carpets that need to be cleaned at various locations throughout site
• Perform janitorial duties in assigned areas
• Be familiar with NTC procedures

Who You Are

• Previous guest or customer service related experience
• Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
• Available to work for the full duration of the US Open tournament
• Must be able to work 8+ hour shifts  on nights and weekends
• Willing to work outdoors in various weather conditions and able to stand for extended periods
• Personable and proactive team player with excellent communication skills
• Remain calm and focused in a fast-paced environment as well as during stressful situations
• Bilingual (a plus, but not necessary)

Salary: $17 per hour; overtime eligible

$35 daily meal allowance during tournament (via credential)