Seasonal Banquet Server - Lake Arrowhead Resort and Spa

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174’. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach as well as over 23,000 sq. ft of meeting and events space.Overview:

We are looking for a highly motivated Banquet Server to join our team!  This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.

 

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! 

Your Role

• Set up for functions to include chairs, tables, draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
• Prepare and organize equipment and supplies for events.
• Interact and serve guests according to banquet orders / timing.
• Service includes picking up food from the back hall, carrying trays to function location, serving food and clearing the food from the tables.
• Present and describe menu items to guests, provide recommendations, and accommodate dietary restrictions.
• Work collaboratively with kitchen staff, bartenders, stewards, bussers, hostess, and other servers to ensure smooth service while maintaining a positive work environment.
• Clear tables, removing dishes, glassware, silverware, and resetting tables for next event.
• Break down to include bussing tables, putting away dirty linen, and centerpieces, vacuuming.
• Cleaning of back hall and organizing of storer rooms.

 

Marginal Functions

• Maintain open communication with management and other employees.
• Be well organized and efficient.
• General side work, including but not limited to cleaning, polishing, and vacuuming.
• Respond to any reasonable task as assigned by supervisor or manager on duty.
• Help in other areas of the restaurant, including hostess, steward, or other.

 

Environment

Indoors, dimly lit, carpeted, and climate-controlled environment. Hard kitchen floors with occasional slippery or greasy areas. Handling hot plates, glasses, and silverware. Outdoors: cement, wood decking, sand, and grass surfaces, with exposure to outdoor climate and elements. 

Qualifications:

• High school diploma or equivalent.
• One year food and beverage experience, preferably within a catering environment.
• Wine, Beer, Specialty Drink, and Food experience required.
• High volume experience.
• Excellent customer service skills.
• Pleasant, outgoing, engaging personality.
• Excellent communication skills.
• RBS certificate and San Bernardino County Food Handler’s Certificate required or must be obtained.
• Must be able to work overtime, weekends, and holidays.
• Must have reliable transportation to and from work.
• Must be able to adhere to a flexible working schedule.
  
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.