SE - Full-Time Assistant Store Manager - Christian Center of Park City

Who we are:
CCPC is a Christian, humanitarian community resource center that helps improve the lives of people and communities by meeting immediate and basic needs, serving as a leading networker of community resources, offering counseling and care support, and giving hope to those we serve.

Opening: Assistant Store Manager (ASM)
Pay Range: $20-$24 per hour
Availability: Mon thru Sat 9 am - 7 pm (40 hours/week)
Location: The Outlets

Benefits (Full-Time)

• Three weeks of paid time off for your first two years of employment (quarterly prorated)
• 100% employer-paid medical insurance premiums for employee-only coverage, and 40% employer-paid premiums for all coverage tiers with partners and dependents.
• Annual employer HSA contribution of $1,800.00 paid quarterly.
• Access to group dental and vision plan
• Access to Employee Assistance Program
• Paid holidays as outlined in iSolved.
• 403(b) retirement plan with 100% employer match up to 2% of gross salary.
• Additional benefits as outlined in the CCPC Employee Handbook.

Primary Responsibility:
The Assistant Store Manager (ASM) role is responsible for the management and organizational tasks that support the efficiency of a CCPC store’s operation and promote a great shopping experience for store customers while meeting them at their point of need.

Job Responsibilities:

• Responsible for sorting and pricing incoming donations as outlined during training.
• In-depth knowledge of the store’s merchandise, its exact location, and its prices.
• Occasionally open and close register tills.
• Supervise and train staff and volunteers.
• Review staff performance and offer constructive feedback
• Collaborate with team on setting and achieving team-specific goals
• Display merchandise to maximize purchasing appeal for customers.
• Organize sales and product demonstrations when applicable.
• Write sales and customer reports and make recommendations for improvements.
• Interact with customers and resolve complaints or grievances.
• Be willing and able to work closely with volunteers and staff in a team-based environment.
• Operate point of sale system with accuracy and precision.
• Work closely with the Store Manager and other Associates.

Expectations:

• Previous experience working in retail.
• Previous experience working as an Assistant Store Manager (preferred)
• Detail-oriented and vigilant nature.
• Passionately live out the mission, vision and values of the Christian Center of Park City through this role and cast that vision to your team, volunteers, and clients of the Center and to the general public.
• Foster a positive attitude toward change, accepting change with grace and excitement. 
• Reliably follow through on commitments and duties pursuant to your work.
• Able to maintain strict confidentiality in all matters. 

Qualifications:

• Strong communication and interpersonal skills to effectively lead staff, help customers, and work with upper management.
• Great customer service skills, including patience and active listening, to ensure customers feel heard and helped.
• Presentation skills and knowledge of best visual and marketing display practices
• Conflict management skills to resolve customer issues effectively and ensure efficiency on teams
• Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives.
• Ability to work independently and collaboratively in a multi-task environment and maintain a positive attitude in the midst of change. 
• Good sales skills, with one year of customer service and cash handling experience preferred.
• Knowledge in winter/summer sports equipment a plus but not required.
• Bilingual (English and Spanish) preferred but not required.

Reports to: Store Manager

Equal Employment Opportunity
CCPC believes that equal opportunity is a fundamental principle in conducting business and has promoted this principle as a basic policy in the governing of CCPC. CCPC believes that all persons are entitled to equal employment opportunity and prohibits discrimination against its employees or applicants based on any protected category as defined by law, including, but not limited to race, color, sex, pregnancy, childbirth, pregnancy-related condition, age (40 years or older), religion, national origin, disability, sexual orientation, genetic testing, or gender identity or any other grounds prohibited by state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.
CCPC is committed to providing a work environment that is free of unlawful discrimination and unlawful harassment. Focusing primarily on the population centers of Summit and Wasatch Counties, CCPC serves and employs all people, regardless of race, religion, gender identity or expression, nationality, sexual orientation, political affiliation, socio-economic status, veteran status, ethnicity, family, or marital status.
CCPC requires no membership, dues, or compliance with faith traditions to be served by their programs and resources.

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