Scrum Master (Jira) (TS/SCI required) - IT Concepts

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is seeking a TS/SCI cleared Scrum Master with expertise in Jira to support our cross-functional Agile development teams. As a Scrum Master, you will be responsible for leading the team in implementing Agile methodologies and ensuring successful project delivery. This role requires strong facilitation and communication skills, as well as a deep understanding of Jira and its capabilities.

Responsibilities:

• Execute the agile release management lifecycle which includes daily scheduling, coordinating, and the management of releases across the enterprise for all customer facing external websites on all domains (Top Secret, Secret and Unclassified).
• Maintain and track Agile development schedule in an appropriate project management capability (e.g. JIRA, Confluence etc.).
• Manage and lead client software release leveraging Agile processes, tools and templates.
• Decompose customer requests into features.
• Define and document acceptance criteria for each story clearly.
• Work closely with Government stakeholders to effectively manage customer expectations for all software releases.
• Work directly with internal and external stakeholders, including senior staff and department managers, to ensure successful translation of requirements into high-quality product deliverables.
• Track action items and actively identify and mitigate risks.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
• Manage relationships and coordinate work between different teams at different locations.
• Conduct release readiness reviews, backlog grooming sessions, release planning events, milestone reviews, and business go/no-go decisions.
• Formulate and translate user or functional requirements and mission needs into technical terminology and specifications.
• Maintain the release schedule and program road map for all core services and ensure alignment across key partners and programs.
• Ensure traceability between requirements, features and user stories.
• Review test cases against stories’ acceptance criteria.
• Assist in maintaining configuration management of product backlog.
• Actively participating in testing and Q&A sessions.
• Conducting release readiness reviews, backlog grooming sessions, release planning events, milestone reviews, and Sprint Demos.

• Guide and coach the development team on Agile principles, practices, and processes.
• Facilitate sprint planning, daily stand-up meetings, sprint reviews, and retrospectives.
• Help the team remove any obstacles or impediments that may affect project progress.
• Maintain and update Jira boards, backlogs, and other Agile tools.
• Ensure the team follows Agile best practices and remains focused on delivering high-quality software solutions.
• Partner with product owners and stakeholders to prioritize and refine the product backlog.
• Monitor project progress and communicate updates to stakeholders.
• Identify and implement process improvements to enhance team productivity and efficiency.
• Provide training and guidance to team members on Agile methodologies and Jira.
• Ensure project documentation is accurate and up to date.

Requirements

• Bachelor's degree or equivalent experience
• 11-14 years of work experience.
• PMI PMP certification or Agile certification.
• Demonstrated experience in Agile Release Management including planning and/or management of release schedule and activities.
• Demonstrated experience applying Agile software practices and/or software development lifecycle.
• Demonstrated experience leading teams handling customer feedback requirements, writing user stories and acceptance criteria, and developing capability/tools documentation.
• Certified Scrum Master (CSM) is nice to have.
• Strong knowledge and experience with Jira and Agile methodologies.
• Excellent facilitation, communication, and interpersonal skills.
• Ability to work effectively with cross-functional teams.
• Detail-oriented with strong organizational skills and demonstrated ability to complete tasks in a timely manner.
• Working knowledge of quality assurance/testing methodologies.
• Experience with project management tools and techniques

Preferred skills:

• Minimum 2 years' experience working with JIRA applications is desired.

Clearance:

• Active DOD TS/SCI with the ability to take and pass CI Polygraph

Benefits

The Company 

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. 

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). 

Industry Recognition 

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. 

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award 

Benefits 

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period.  ITC Health benefits have a $0 premium for certain plans for eligible employees. 

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. 

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. 

AAEO & VEVRAA 

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law. 

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. 

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. 

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment. 

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. 

How to Apply 

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.    

Accommodations 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.