SCRUM MASTER (HYBRID) - Compass Group, North America

Compass Technology




Who We Are


Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations.





Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.





Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.





In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).




Job Summary:



Compass Group NA is seeking an experienced Scrum Master (Team Coach) to support the S/4HANA implementation program. The S4HANA program aims to deliver a simpler finance system through the streamlining and consolidation of processes and systems across Compass Group NA. The program team is comprised of several departments and cross-functional teams.


The Scrum Master (Team Coach) will be responsible for managing team iteration and PI plans within Azure DevOps (ADO), proactively working within and outside the agile team on identifying dependencies and resolving problems, and will coach team members on Agile methodologies. Ultimately, the Scrum Master will help create self-organizing teams that are flexible and fully productive during iterations.



Responsibilities:



+ Helping agile teams apply the Scaled Agile Framework (SAFe).


+ Supporting the team’s planning of deliverables.


+ Helping teams monitor performance utilizing Azure DevOps (ADO).


+ Resolving issues that hinder the teams’ work.


+ Coordinating iterations, retrospective meetings, and daily syncs.


+ Coaching team members in Agile frameworks.


+ Listen and support teams in problem-identification and decision making.


+ Being the point of contact for external communications (e.g., from customers or stakeholders).


+ Working with product owners to handle backlogs and new requests.


+ Resolving conflicts and removing obstacles that occur.


+ Helping teams implement changes effectively.


+ Ensuring deliverables are up to quality standards at the end of each sprint.


+ Guiding development teams to higher scrum maturity.


+ Helping build an environment where team members ‘own’ the product and enjoy working on it.


+ Facilitate the coordinated preparation and execution of PI planning for an agile team. This includes working with the ART team who prioritizes the features to be considered in the next program increment (PI) planning cycle.






Required Qualifications:



+ Must understand the difference between being Agile and doing Agile


+ Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)


+ Servant leader and communicator with strong interpersonal skills who can facilitate effective discussions of any size across all levels of the organization


+ Communicate in an open, honest and direct manner


+ Encourage an environment that values mutual respect, openness, and courage


+ Persuade by influence rather than authority


+ Strong technical aptitude and experience leading teams in delivering quality software


+ Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model


+ Prior experience as a Scrum Master, Project or Program Manager


+ Bachelor’s degree or equivalent


+ Proficiency in Microsoft Teams, Office, PowerPoint, and Excel programs




Desired Qualifications:



+ Demonstrates the comprehension of a Lean-Agile mindset and practices with the ability to develop others in this area


+ Experience applying Lean Thinking and Systems Thinking in large organizations


+ Agile Certification (CSM, PSM, or PMI-ACP)


+ Project Management Professional (PMP)


+ SAFe Agilist (SA) or other SAFe certifications preferred


+ Experience managing technical implementations preferred


+ Experience leading teams implementing SAP S/4HANA


+ Experience with Azure DevOps or Jira






Apply to Compass Group today!


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.





Compass Technology maintains a drug-free workplace.





Applications are accepted on an ongoing basis.





Associates at Corporate are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)






Req ID: 1295159


Compass Technology


Michelle Lombardozzi