Screening Navigator - CarePoint Health

CarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals – Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey and each year provides care to over 300,000 individuals.

CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.

ED Patient Navigator to assist with diagnosis of patients in need of testing for hepatitis C, hepatitis B & HIV

Grant funded position for a patient navigator (PN) to work in the emergency department (ED) at Hoboken University Hospital, using United States Preventive Services Task Force (USPSTF) guidelines, to identify and facilitate testing of patients meeting testing criteria for hepatitis C, hepatitis B and HIV.  The PN will work with ED staff to verify if patients meeting USPSTF criteria (age > 18) are asked if they have been tested for hepatitis C, hepatitis B and HIV.  For untested patients meeting criteria, the PN will work with ED staff to order testing.  The PN will also verify country of birth of patients seen in the Hoboken ED. Patients meeting demographic testing criteria for hepatitis B infection risk will have a serum hepatitis B surface antigen ordered.  The patient navigator will assist ED staff to use appropriate ICD-10 coding for testing. 

The PN will work with the project director to review monthly reports of patients with a FIB4 score > 3.0 identified within Carepoint to identify those patients with advanced liver damage and screen them for hepatitis C, B and HIV.  

The PN will work outpatient substance abuse services at Hoboken and inpatient substance abuse services at Christ Hospital to increase hepatitis C, Hepatitis B and HIV testing.

The PN will maintain a list of patients tested and receive weekly reports of test results.  Patients testing positive will be referred to the appropriate infectious disease or liver clinic.  The PN will work with IT and the project director for compiling and maintaining data to transmit to the grant sponsor.

Education, Skills and Experience Requirements:

• Prefer Medical Assistant plus two (2) years of experience with health care clinic operations in a patient-facing role
• Demonstrated interest in and knowledge of community health care and primary care.
• Electronic health record (EHR) experience required
• 2-3 Years Medical Office experience preferred.
• Proficiency with Microsoft Word, Excel, and databases required
• Ability to work collaboratively with physicians, staff, and external organization.
• Strong communication skills with diverse populations required. Solid relationship- building and interpersonal skills. Excellent time management skills. Excellent coordination skills, including multitasking and setting priorities on work assignments.
• Knowledge of medical terminology and organization services.
• Outstanding verbal and written communication skills, customer service skills, phone etiquette and works well in a fast-paced dynamic atmosphere.
• Ability to multi-task and work independently while being detail oriented.
• High degree of independence, flexibility, initiative, and commitment. Demonstrated awareness and value of cultural competence.
• Displays extraordinary customer service skills in person, telephone, and written communications.
• Bilingual (English/Spanish) speaking and writing ability preferred.
• Grant funded position.

Competitive pay• Medical, dental, and vision insurance• 401k with Company match• Generous paid time off• Paid Holidays• Tuition Reimbursement• Advancement and career development opportunitiesInfluenza Vaccinations are a requirement for employment at CarePoint Health. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from CarePoint.CarePoint Health is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.