SCM Barista - Sterling Hospitality

We are seeking candidates for the role of Barista who can provide a warm, friendly, cheerful & genuine experience to all our guests by delivering exceptional service and world-class hospitality to every guest, every time.

Daily Responsibilities may include but are not limited to:

• Arrive to work on time, dressed in full uniform
• Follow Dress for Success opening and closing Cashier procedures
• Count bank before and after service
• Attend pre-shift meetings
• Answer phone in friendly and courteous manner following Sterling's phone etiquette guidelines
• Make sure cash is in drawer prior to opening and that you are fully ready for your first guest
• Always greet the Guest in warm and welcoming manner
• Make coffees to order, put out condiments, cream, etc. for breakfast.
• Make sure trays, plastic ware, napkins are set out
• Maintain all temperature logs and cooler/freezer temperature logs that are assigned
• Properly ring menu items into POS system
• Complete sales transaction by collecting payment; only accepts approved methods of payment; properly counts money and provides accurate change when applicable
• Maintain beverage station and condiments. Refill plastic wares, trays, etc.
• Make sure signage is properly displayed and correct for breakfast and lunch service
• Clean cashier station, beverage station and dining room tables. Follow cleaning schedule
• Follow Dress for Success procedures to prepare for the following day's opening
• Make sure all beverage coolers, cereal displays, snack items, chips and Up for Grabs items are stocked and fronted before close of shift
• Keep cashier station, drink station and condiment areas neat and clean at all times; clean and maintain equipment used such as coffee and drink dispensers
• Assist the back of the house with any cleaning, mopping or closing tasks that may be necessary
• Check out with Manager on Duty before clocking out
• You may be scheduled for additional hours based on the client needs and catering needs
• Comply with established sanitation standards, personal hygiene, and health standards
• Follow proper food storage guidelines where applicable; label, date and rotate items when required
• Must maintain skills necessary to safely and efficiently operate the following equipment and machines used in the performance of this job including, but not limited to: POS system, telephone, coffee / tea machine
• Follow Sterling Culinary Management Cash Handling Procedures

Preferred Qualifications:

• 1 year of high volume Barista experience
• 1 year of customer service or food service industry experience
• High School Diploma or equivalent
• Early availability Monday-Friday beginning at 5:30am

Reasons to join our team include:

• No Weekends, Nights or Holidays
• Paid Vacation
• Medical, Vision, Dental Insurance
• Shift Meals and Uniforms Provided

Sterling Culinary Management is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

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