Scheduling Coordinator - NorthPoint Search Group

Scheduling Coordinator

Key Responsibilities:

• Process all builder requests, warranty requests and ensuring 100% customer satisfaction
• Responsible for providing value to our customers, and managing the flow of information between customers and operations
• Understand products, suppliers, business partners and competitive advantage
• Track and manage builder PO portals for scheduling and installation
• Efficiently processes customers’ requests and troubleshoot problems when they arise

Qualifications:

• Motivated individual who can work autonomously and/or as part of a team in a fast-paced environment
• Excellent attention to detail as well as communication and interpersonal skills
• Strong organizational skills and attention to detail
• Familiarity with the construction industry, understanding needs and challenges of homebuilders, contractors and building suppliers

Job Requirements:

• 2-5 years of Scheduling related work experience
• Computer literacy and proficiency with the MS Office Suite, especially Excel, Outlook, and Word with ability to quickly learn new technology and systems
• Excellent time management skills and the ability to manage multiple tasks with shifting priorities and timeframes
• Positive customer service orientation, with both internal and external clients is required

Base salary plus Excellent Benefits

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