Scheduling Coordinator (Client Service Representative) - US Tech Solutions

Duration: 6 months contract (with possible extension)

Notes:

• 11 openings
• Two Start date groups – 1/6 and 1/27
• Contract through end of June
• 1-3 years of experience as event coordinator or similar role; will be scheduling and coordinating a high volume of Shareholder meeting calls with all levels of seniority
• Proficient in MS Office
• Excellent vendor management skills
• Hours: 9 AM – 6 PM ET, Mon - Fri
• Lots of opportunity for Overtime
• This is a remote role, will work off-site. Travel is limited and generally used for team learning and collaboration meetings

• The Issuer Services team is seeking several temporary Annual Meeting Services Specialists to join our team, supporting the Virtual Shareholder Meeting and Shareholder Meeting Registration products. In this client facing role, you will be responsible for overseeing all aspects of the issuer facing AGM product suites including the Virtual Shareholder Meeting process. Planning and executing shareholder meetings using our online platform will be the primary focus. To be successful, you will have an in-depth knowledge of event coordination and management, corporate proxy rules, and client communication. You will guide clients through the shareholder meeting process and company capabilities.
• Do you have experience with a heavy volume of event planning and organizing? Are you passionate about excellent communication and walking clients through processes? If so, we'd love to hear from you!
• This is a temporary contract role beginning in January 2025, lasting through June 2025. This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.

Responsibilities:

• Fully understanding the capabilities and options for both the Virtual Shareholder Meeting and Shareholder Meeting Registration products
• Plan and organize events with attention to deadlines, milestones, time constraints and any additional financial impact
• Coordinate support and responsibilities both internally and with external vendors
• Communicate regularly via phone, email and scheduled meetings to provide updates and set expectations as the AGM approaches
• Understand client needs and expectations to deliver World Class Service is known for
• Troubleshoot issues real time and offer solution when necessary
• Guide clients in a consultative manner and provide best practices for successful execution
• Offer solutions to resolve problems in a timely manner
• Monitor and verify live events
• Manage client timeline to ensure all deliverables and communications are provided in a timely manner
• Complete internal tasks and operations to prepare the Virtual Shareholder Meeting and Shareholder Meeting platform
• Testing and verifying of future development enhancements
• Work directly with internal Product Management team, Sales organization and Client Experience staff
• Communicate daily with client contacts including “C” suite
• Occasional onsite support of events

Qualifications:

• 1-3 years of experience as event coordinator or similar role
• Proficient in MS Office
• Excellent vendor management skills
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Excellent time-management skills
• Great interpersonal and communication skills

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Mazharuddin

Email: mohd.mazharuddin@ustechsolutionsinc.com

Internal Id: 24-26885