Scheduling Coordinator - Bilingual-East Orange, NJ - Nirvana Healthcare Management Services

Scheduling Coordinator

Position Summary:

We are currently seeking a highly organized and experienced Bilingual Scheduling Coordinator to take on the role of Referrals and Diagnostic Orders for Nirvana Healthcare. This individual will be responsible for managing and facilitating the referral process for specialist consultations and coordinating the ordering of diagnostic tests as prescribed by our medical team.

Responsibilities:

• Referral Coordination: Manage the referral process from primary care providers to specialists, ensuring timely and accurate communication between all parties.
• Diagnostic Orders: Process and track orders for diagnostic tests, including imaging and laboratory work, in accordance with physician requests.
• Patient Communication: Serve as a liaison between patients, physicians, and external healthcare providers to coordinate care and provide patients with necessary information regarding their referrals and diagnostic tests.
• Insurance Verification: Verify patient insurance coverage for referrals and diagnostic procedures and obtain necessary pre-authorizations.
• Record Keeping: Maintain comprehensive records of referrals and diagnostic orders, ensuring all patient information is up-to-date and accurately documented in the EMR system.
• Follow-Up: Monitor referral status and diagnostic results, ensuring that all information is received and reviewed by the requesting physician in a timely manner.
• Quality Assurance: Adhere to all healthcare regulations and standards and participate in quality improvement initiatives related to the referral and diagnostic ordering processes.
• Team Collaboration: Work closely with other healthcare team members to streamline processes and improve patient care.

Qualifications:

• Allied Health or related field certification
• Minimum of 2 years health care experience, preferably in a similar role.
• Strong understanding of medical terminology and diagnostic procedures.
• Excellent organizational and multitasking skills.
• Proficient in the use of EMR systems and healthcare IT platforms.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Knowledge of insurance guidelines and coverage verification processes.
• Bilingual- English/Spanish/Portuguese/Brazilian

Job Type: Full-time

Work Environment:

• Regular working hours with the possibility of some weekend or evening shifts as needed.

We Offer

• Competitive compensation package.
• Comprehensive benefits including health insurance, retirement plans, and paid time off.
• Supportive work culture focused on professional development and continuing education.
• Opportunity to work in a growing field with a focus on improving patient outcomes.

Overview:
We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will have experience in clinic or medical office settings, possess strong administrative skills, and excel in patient service.

Responsibilities:

• Coordinate and manage patient appointments efficiently
• Maintain accurate and up-to-date medical records
• Provide exceptional customer service to patients
• Assist with general administrative tasks in the office

Experience:

• Previous experience in a clinic, medical office, or dental office setting
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities

Nice-to-Have:

• Experience as a medical receptionist
• Familiarity with medical office operations

Join our team as a Scheduling Coordinator and contribute to providing top-notch patient care in a dynamic healthcare environment.