Scheduler - HarmonyCares

HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision – Every patient deserves access to quality healthcare.

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

• Quarterly Bonuses – up to $5000 per year!
• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Day Time Hours (no holidays/weekends)
• Great Place to Work Certified
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

The Scheduler confirms, prepares and tracks daily patient visit schedules for Physicians and Advanced Practice Clinicians. As a Scheduler you will:

• Schedule incoming and outgoing patient/caregiver calls for upcoming visits
• Enter all required information and maintains necessary follow up, as required
• Prepare patient chart for scheduled visit including set up of new patient with all required documents
• Prepare and distribute written visit schedule for next business day after all appointments are confirmed

Qualifications

• High School Diploma/GED
• Must maintain a valid driver’s license and good driving record
• Active CPR Certificate
• 1-2 years of experience in customer service
• Knowledge of practice protocols to assist in scheduling patients for care
• Skill in maintaining department quality assurance and control standards