Scheduler - Abacus Service Corporation
Los Angeles, CA 90033
About the Job
Description:
Job Title: Scheduler
100% Onsite
Assignment Information
· Medical Enterprise:
· PCC: #19917, #19919, #19920
· Cost Center (if floating, please provide all Cost Centers): 1733-7263 / 691770-0-SERN
· Reason for Need: Census - Workload
· Job Title: Schedulers
· # of Needs: 3
· USC Address where the work is being performed? 1441 Eastlake
· Target start date: ASAP/January
· Duration of Assignment: 13 weeks
· Work hours: 8:30am - 5pm (30 minute lunch) / 40 hours per week
· Dress code: Business Casual/ No Jeans
· Parking: The Employee can park at the Keck hospital structure (P6) during the first day (20.00 per day) and they will be required to create a Pied account for their specific assigned parking area. USC suggests parking in the Valley Lot ($88/mos/subject to change. Off-site lot, the tram is available)
Interview (standard is Teams but is the Manager's preference): Teams Interview - 30 minutes
SEE ATTACHED JOB DESCRIPTION:
• Cerner is a requirement and is not preferred
• Bilingual is preferred but not a hard requirement as the department has translators
• Experience supporting scheduling for Oncology is preferred but not required. 1+ years of experience.
Minimum Education: HS or Equivalent
Medical Enterprise - Non-Clinical Onboarding
Background, Education and Employment
Background
Social Security Trace
7 years worked and lived found by SSN Trace
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
National Sex Offender Registry
Healthcare Sanctions – State
OIG/SAM
Education: HS Diploma (or equivalent – GED)
Employment: 3 Employers – Must verify 2 out of 3
Other Requirements
HIPAA
Application
Temporary Worker Agreement
Harassment & Discrimination Pamphlet
**Note: ALL IS BILLABLE EXCEPT FOR DRUG SCREEN
1. Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B. In the event that they do not have this:
Provide proof they had injections (shot records):
MMR – Series of 2
Varicella – Series of 2
Hepatitis B – series of 3
*MUST be fully vaccinated for:
MMR
Varicella
*Worker can decline HEP B (no exemption form required) – Declination Form needs to be on file – Supplier can provide own Hep B declination
2. TB Test(yearly)
Date test was done
Must have been read within 24 to 48 hours of the test
In case of positive TB history, must present chest x-ray results.
3. Drug Screen – 10 panel
Drug Test Panel:
- AMPHETAMINES
- BARBITURATES
- BENZODIAZEPINES
- COCAINE METABOLITE
- OPIATES
- CODEINE
- MORPHINE
- HYDROCODONE
- HYDROMORPHONE
- OXYCODONE
- PHENCYCLIDINE
- METHADONE
- PROPOXYPHENE
4. Influenza for Current Flu Season: Flu shot is ONLY good for the season which is 11/1 through 4/30.
If they start on May 1st, they don't need the vaccine until next Fall. It is recommended for Workers to wait and get the vaccine AFTER Sept 1st. The facility accepts a signed personal/medical exemption.
5. COVID Vaccinations
Fully vaccinated with Covid-24-25 Vaccine. The facility accepts a signed religious/medical exemption.
*Exemption form accepted for:
COVID
FLU
***Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
Attachment: Please refer to attachment also.
JOB SUMMARY The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed. . Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master appointment/surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.
DEPARTMENTAL SPECIFIC SUMMARY Performs clinical and communication functions on assigned nursing unit. She/He provides courteous reception on the nursing unit and arranges and coordinates activities for patient care. The scheduling coordinator is responsible for scheduling patient appointments for the Clinic and Day Hospital. He/she is also responsible for communicating, utilizing the computer system to access and enter patient data, and providing reception and clerical functions for the department. The scheduling coordinator reports to the nursing director.
JOB QUALIFICATIONS: Education Req Pref Degree Field of Study Education Details X High school or equivalent Additional Education Check here if experience may substitute for some of the above education and describe how.
Work Experience Req Pref Work Experience Experience Level X 1 year Experience in health care setting preferred.
Knowledge, Skills and Abilities Req Pref Functional Skills X Demonstrated ability to problem-solve and provide effective resolution. X Demonstrate excellent customer service behavior. X Must be comfortable with computers and medical terminology. X Bilingual; (bilingual certified department translator strongly preferred). Licenses/Certifications Req Pref Select Licenses/Certifications Enter Additional Licenses/Certifications X Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
JOB ACCOUNTABILITIES • Has a thorough understanding of and expertise in the use of computer systems, i.e. Cerner, GECB, Outlook, • Schedules all orders timely and without error, ensures that orders are scanned on a daily basis into Powerchart • Communicates with radiology timely and faxes order sheet in order to schedule test error free. • Can identify a complete order – signed, dated time, diagnosis, name of patient. • Maintains clean and organized work area. • Stocks printers and fax machines with sufficient amounts of paper. • Attends daily department huddles • Collaborates with team to ensure complete orders being scheduled. • Orders tests via computer entry • Communicates and assist colleagues without being asked by supervisor/director • Stamp, date, initial upon scanning into power chart • Checks voice messages constantly throughout the day. Ensure all voice messages are taken care before end of shift • Notifies appropriate department of stat order as applicable • Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients and all hospital personnel. • Demonstrates above skills in all forms of communications, i.e., in person, via telephone, and in writing. • Answers phone courteously, promptly within 3 rings • Identifies self by name and hospital. • Routes all calls/requests to appropriate personnel, identifies on phone reason for transfer and assures connection is made. • Communicates add ons to Day Hospital. • Communicates with authorization department of any add ons via email and is marked as urgent for anything 5 business days or less. • Completes assignments as directed • Demonstrates collaboration, congeniality, and problem-solving skills. • Maintains an open line of communication between management and other staff while demonstrating a professional demeanor at all times. • Attends 80% of staff meetings or reads the minutes within 5 working days. • Shows initiative/ability to orient new schedulers. • Maintains communication with Charge RN and staff about unit issues. • Is involved with and keeps abreast of changes from hospital wide committees. • Performs other duties as assigned.
Other Requirements Essential: Emergency Response/Recovery Essential Mandated Reporter In the event of an emergency, the employee holding this position is required to "report to duty” in accordance with the university's Emergency Operations Plan and/or the employee's department's emergency response A mandated reporter who in his or her professional capacity has knowledge of, or reasonably suspects a person who is under the age of 18 years, elderly, or a dependent adult has been the victim of abuse or neglect must report the suspected incident.
Other Requirements Essential: Emergency Response/Recovery Essential Mandated Reporter and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts, and mobilize other staff members if needed. The reporter must contact a designated agency immediately or as soon as practically possible by telephone or in writing within 36 hours. By virtue of the associated job duties, this position qualifies as a mandated reporter as required by state law and USC's policy at: https://policy.usc.edu/mandated-reporters/
Job Title: Scheduler
100% Onsite
Assignment Information
· Medical Enterprise:
· PCC: #19917, #19919, #19920
· Cost Center (if floating, please provide all Cost Centers): 1733-7263 / 691770-0-SERN
· Reason for Need: Census - Workload
· Job Title: Schedulers
· # of Needs: 3
· USC Address where the work is being performed? 1441 Eastlake
· Target start date: ASAP/January
· Duration of Assignment: 13 weeks
· Work hours: 8:30am - 5pm (30 minute lunch) / 40 hours per week
· Dress code: Business Casual/ No Jeans
· Parking: The Employee can park at the Keck hospital structure (P6) during the first day (20.00 per day) and they will be required to create a Pied account for their specific assigned parking area. USC suggests parking in the Valley Lot ($88/mos/subject to change. Off-site lot, the tram is available)
Interview (standard is Teams but is the Manager's preference): Teams Interview - 30 minutes
SEE ATTACHED JOB DESCRIPTION:
• Cerner is a requirement and is not preferred
• Bilingual is preferred but not a hard requirement as the department has translators
• Experience supporting scheduling for Oncology is preferred but not required. 1+ years of experience.
Minimum Education: HS or Equivalent
Medical Enterprise - Non-Clinical Onboarding
Background, Education and Employment
Background
Social Security Trace
7 years worked and lived found by SSN Trace
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
National Sex Offender Registry
Healthcare Sanctions – State
OIG/SAM
Education: HS Diploma (or equivalent – GED)
Employment: 3 Employers – Must verify 2 out of 3
Other Requirements
HIPAA
Application
Temporary Worker Agreement
Harassment & Discrimination Pamphlet
**Note: ALL IS BILLABLE EXCEPT FOR DRUG SCREEN
1. Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B. In the event that they do not have this:
Provide proof they had injections (shot records):
MMR – Series of 2
Varicella – Series of 2
Hepatitis B – series of 3
*MUST be fully vaccinated for:
MMR
Varicella
*Worker can decline HEP B (no exemption form required) – Declination Form needs to be on file – Supplier can provide own Hep B declination
2. TB Test(yearly)
Date test was done
Must have been read within 24 to 48 hours of the test
In case of positive TB history, must present chest x-ray results.
3. Drug Screen – 10 panel
Drug Test Panel:
- AMPHETAMINES
- BARBITURATES
- BENZODIAZEPINES
- COCAINE METABOLITE
- OPIATES
- CODEINE
- MORPHINE
- HYDROCODONE
- HYDROMORPHONE
- OXYCODONE
- PHENCYCLIDINE
- METHADONE
- PROPOXYPHENE
4. Influenza for Current Flu Season: Flu shot is ONLY good for the season which is 11/1 through 4/30.
If they start on May 1st, they don't need the vaccine until next Fall. It is recommended for Workers to wait and get the vaccine AFTER Sept 1st. The facility accepts a signed personal/medical exemption.
5. COVID Vaccinations
Fully vaccinated with Covid-24-25 Vaccine. The facility accepts a signed religious/medical exemption.
*Exemption form accepted for:
COVID
FLU
***Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
|
Patient Scheduler | ||
|---|---|---|---|
|
Medical Non Clinical | ||
|
See JD | ||
|
See JD | ||
|
No | ||
|
No | ||
|
Yes | ||
|
See JD | ||
|
No |
|
No | ||
|---|---|---|---|
|
Onshore Only |
| Hours per Day | 8 |
|---|---|
| Hours per Week | 40 |
| Total Hours | 1,560.00 |
Attachment: Please refer to attachment also.
JOB SUMMARY The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed. . Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master appointment/surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.
DEPARTMENTAL SPECIFIC SUMMARY Performs clinical and communication functions on assigned nursing unit. She/He provides courteous reception on the nursing unit and arranges and coordinates activities for patient care. The scheduling coordinator is responsible for scheduling patient appointments for the Clinic and Day Hospital. He/she is also responsible for communicating, utilizing the computer system to access and enter patient data, and providing reception and clerical functions for the department. The scheduling coordinator reports to the nursing director.
JOB QUALIFICATIONS: Education Req Pref Degree Field of Study Education Details X High school or equivalent Additional Education Check here if experience may substitute for some of the above education and describe how.
Work Experience Req Pref Work Experience Experience Level X 1 year Experience in health care setting preferred.
Knowledge, Skills and Abilities Req Pref Functional Skills X Demonstrated ability to problem-solve and provide effective resolution. X Demonstrate excellent customer service behavior. X Must be comfortable with computers and medical terminology. X Bilingual; (bilingual certified department translator strongly preferred). Licenses/Certifications Req Pref Select Licenses/Certifications Enter Additional Licenses/Certifications X Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
JOB ACCOUNTABILITIES • Has a thorough understanding of and expertise in the use of computer systems, i.e. Cerner, GECB, Outlook, • Schedules all orders timely and without error, ensures that orders are scanned on a daily basis into Powerchart • Communicates with radiology timely and faxes order sheet in order to schedule test error free. • Can identify a complete order – signed, dated time, diagnosis, name of patient. • Maintains clean and organized work area. • Stocks printers and fax machines with sufficient amounts of paper. • Attends daily department huddles • Collaborates with team to ensure complete orders being scheduled. • Orders tests via computer entry • Communicates and assist colleagues without being asked by supervisor/director • Stamp, date, initial upon scanning into power chart • Checks voice messages constantly throughout the day. Ensure all voice messages are taken care before end of shift • Notifies appropriate department of stat order as applicable • Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients and all hospital personnel. • Demonstrates above skills in all forms of communications, i.e., in person, via telephone, and in writing. • Answers phone courteously, promptly within 3 rings • Identifies self by name and hospital. • Routes all calls/requests to appropriate personnel, identifies on phone reason for transfer and assures connection is made. • Communicates add ons to Day Hospital. • Communicates with authorization department of any add ons via email and is marked as urgent for anything 5 business days or less. • Completes assignments as directed • Demonstrates collaboration, congeniality, and problem-solving skills. • Maintains an open line of communication between management and other staff while demonstrating a professional demeanor at all times. • Attends 80% of staff meetings or reads the minutes within 5 working days. • Shows initiative/ability to orient new schedulers. • Maintains communication with Charge RN and staff about unit issues. • Is involved with and keeps abreast of changes from hospital wide committees. • Performs other duties as assigned.
Other Requirements Essential: Emergency Response/Recovery Essential Mandated Reporter In the event of an emergency, the employee holding this position is required to "report to duty” in accordance with the university's Emergency Operations Plan and/or the employee's department's emergency response A mandated reporter who in his or her professional capacity has knowledge of, or reasonably suspects a person who is under the age of 18 years, elderly, or a dependent adult has been the victim of abuse or neglect must report the suspected incident.
Other Requirements Essential: Emergency Response/Recovery Essential Mandated Reporter and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts, and mobilize other staff members if needed. The reporter must contact a designated agency immediately or as soon as practically possible by telephone or in writing within 36 hours. By virtue of the associated job duties, this position qualifies as a mandated reporter as required by state law and USC's policy at: https://policy.usc.edu/mandated-reporters/
Source : Abacus Service Corporation