SBA Operations Manager - New Omni Bank N A

SBA Operations Manager

Seniority Level: Mid-Senior Level

Employment Type: Full Time

Salary: $110,000.00 to $145,000.00 a year. Exact compensation may vary based on experience, skills, knowledge, and education.

Benefits: Medical, vision, dental, and life insurance, generous sick days, vacation days, and holidays, 401(k) company matching, potential for discretionary bonus.

Join Our Team, Shape Your Future

At New Omni Bank, we believe in the power of talent and innovation to drive success. As a dynamic and forward-thinking financial institution, we’re always on the lookout for individuals who share our passion for excellence and are ready to make a meaningful impact.

About New Omni Bank

We were founded in 1980 on a simple idea of helping our neighbors—a community of immigrants in Los Angeles, coming from diverse backgrounds, finding it hard to get precise banking solutions for their unique needs.

For over four decades of creativity, innovative thinking, and above all – attentiveness, are the hallmarks of our services. Coupled with our extensive network and on-the-ground expertise, we’ve been the catalyst for countless clients, guiding them to grow and thrive in California, across the Pacific, and at every twist and turn. Our legacy of empowerment is proven by continuous recognitions, like a 5-Star Rating from BauerFinancial, Inc. for over 40 quarters.

www.newomnibank.com

Position Summary

The SBA Operations Manager primary function and responsibility is to supervise and review the overall SBA loan packaging, processing, closing & servicing SBA loans (7a and 504), and other Commercial Real Estate loans as assigned, and acting as deputy SBA Manager while SBA Manager is on leave/vacation. The SBA Operations Manager will work closely with SBA Manager, Loan Closing & Portfolio Manager, Loan Officers, Relationship Manager, Credit Analysts, Borrowers, and other third-party throughout the underwriting and closing process to ensure the completeness and accuracy of all information, as well as compliance with SBA Standard Operating Procedures (SOP) and Bank Credit Policy.

Supervisory responsibilities

• May directly superviseSBA Loan Closer and indirectly supervise other members within the SBA department.

Essential Job Functions and Responsibilities

(Duties not limited to those provided here)

• Responsible for overall compliance with SBA’s SOPs including eligibility, packaging, closing, servicing, collecting and liquidating SBA 7a and 504 loans.
• Assist SBA Manager, RM, credit underwriters, and any other related parties/department in solving complex issues.
• Play a key role in various stages of loan origination including analysis/write-up, appraisal order/review, environmental, executive/lending committee communications
• Oversee and participate in all loan closings and fundings
• Oversee and participate in the loan servicing and portfolio activities which includes analyzing and processing loan modifications, renewals, extensions, and other requirements of the customer while maintaining compliance with the SBA programs
• Oversee and participate all loan liquidation activities and requests for SBA guaranty purchases
• Assist SBA Manager with testing of system processing and release, documenting and updating procedures, and researching complex customer problems and inquiries. Assists SBA Manager with eligibility review & approval process.
• Provide training and guidance to junior level - Credit Analysts and SBA Closing & Portfolio Officer. Provide support as backup to SBA Manager with audit/file reviews.
• Assume other responsibilities or special duties associated with the function of the department as may be delegated by SBA Manager and senior management.
• Remain current on all SBA Standard Operating Procedures for both origination as well as servicing and liquidations.
• Attend various training opportunities as well as regional and national conferences/meetings to stay abreast of industry changes and updates.
• Other duties and responsibilities and/or projects as may be assigned by supervisor.
• Comply with compliance and privacy policies and procedures to maintain confidentiality and information protection.
• Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.

Qualifications:

• 4 Year college degree (Bachelor) or equivalent work experience.
• 7+ years’ direct experience of processing and/or closing SBA loans.
• Strong working knowledge of SBA loans and familiarity with SBA’s Standard Operating Procedures (SOP).
• Ability to work effectively in a collaborative environment, providing stellar service to colleagues and customers alike.
• Strong communication skills and the ability to work effectively with colleagues on sales, credit, finance and loan service teams as well as borrowers and closing agents are essential.
• Thorough knowledge of appropriate banking laws, regulations and institutions’ policies and procedures.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands or fingers, handle, or feel and reach with hands and arms. The employee frequently is required to walk, stand, sit, climb, or balance, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The employee may be required to work at other locations of the Bank.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

New Omni Bank, National Association commits to following compliance and adherence to all applicable regulatory requirements, policies, and procedures.

New Omni Bank, National Association’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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