Saturday Receptionist - Mountain Chevrolet

RESPONSIBILITIES:

• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Provide basic information to callers who have general inquires
• Prepare sales and service gas tickets for the accounting department
• Serve as a backup to the sales department cashier
• Assist the General Manager with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.

REQUIREMENTS:

• Must be available to work Saturdays
• Must be Bi-lingual English/Spanish
• Excellent communication and organizational skills
• Experience using Microsoft Office suite
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
• Must be willing to submit to a drug screen & background check