Satellite Monitoring Group Lead Technician at DISH

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. 

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

DISH is seeking Satellite Monitoring Group (Technical Operation Center) Lead Technician who will be part of a well-organized and motivated engineering team responsible for monitoring, escalating and troubleshooting signal quality and RF anomalies within the ground-to-space-to-ground segments used in large-scale Direct-to-Home satellite operations. Position includes operating a vast network of remote monitoring sites in support of various work activities. (e.g. scheduled/unscheduled ground system maintenances, spacecraft payload launches, system reconfiguration….). Background with computer engineering SW skills like Python and C++ are a plus.

Key Responsibilities:
• Assist with coordinating and supporting various maintenance activities and configuration changes for 6 large satellite broadcast centers
• Effectively investigates, analyzes and communicates long and short term spacecraft payload performance trends, assists with coordinating proper corrective actions
• Compose service outage reports, weather outage reports, shift reports, failure analysis, technical procedures, drawings, and training material
• Keeps teammates and management informed of progress on noted discrepancies and facilitates and tracks them to resolution
• Candidate will read and interpret documents pertaining to safety, training, and general business functions.
• Will be required to adhere to company & department policies, procedures
• SHIFT WORK: 24x7x365 as needed; to include weekends and holidays; Shift rotations of 1 to 3 month typical, 6 to 12 month if needed

Education and Experience:

• Associate of Applied Sciences (AAS) degree in Mathematics, Electronics, or Physics or 3-9+ years of progressively related experience

Skills and Qualifications: 

• Has a solid understanding of theoretical and operational concepts related to the commercial satellite communications industry, Ability to work with electronic test equipment and industry-standard tools including spectrum analyzers and Monitor & Control systems
• Operate a computer and other office productivity machinery, such as alarm panels, computer printers, and copy machines. The ability to respond to audible and visual alarms, communicate vocal details via short wave radio, voice box, and telephone to convey information
• Ability to prepare and analyze technical drawings using Visio or CAD. Able to use the Google Suite of applications
• Familiarity with IP Networking and Security protocols
• Data gathering and analysis tool experience such as Grafana or Splunk
• Strong communication skills, organized, and ability to multi-task
• Demonstrates ability to analyze issues and determine solution options that effectively and accurately drive resolution
• Ability to effectively present information and respond to questions from groups of managers and customers

Preferred Skills and Qualifications:

• Computer programming ability (Python, JavaScript or PHP) along with automation or orchestration techniques
• Familiarity with AWS (Amazon Web Services) and AI / Machine learning
• GIS software experience to include map overlays and dataset queries within

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan. All benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.