SAP Service Delivery Manager - Tekfortune Inc.
Raleigh, NC
About the Job
Title: SAP Service Delivery Manager
Location: Raleigh, NC (Day 1 Onsite)
Employment type: Contract to Hire
Visa: USC/ GC only
Local candidates only required for the role.
JOB Description:
Location: Raleigh, NC (Day 1 Onsite)
Employment type: Contract to Hire
Visa: USC/ GC only
Local candidates only required for the role.
JOB Description:
- 10+ years of SAP Service Delivery experience
- Past experience in managing SAP accounts including SAP partner relationships
- Experience in managing large teams globally is mandatory
- Experience in estimation pricing models/Change Management/Governance
- Expertise in driving AMS initiatives Simplifications, efficiencies and transformation targets to align with budgeted P&L
- Engagement SLA adherence for support & enhancements
- Upkeeping Knowledge management, best practices and industry recommendations
- Conducting daily operations review to manage service levels
- Proficient in conducting internal, external reviews with senior/executive leadership
- Strong understanding of contract teams MSA, SOW etc.,
Source : Tekfortune Inc.