SAP Digital Hub: Senior Digital Solution Advisor- Order to Cash - SAP
Alpharetta, GA
About the Job
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
+ Location - Alpharetta strongly preferred, other locations will be considered
+ Office requirement - Candidate(s) will be required to work 3 days a week in an SAP office/client site as per our Pledge to Flex return to office policy
+ SAP is not offering relocation benefits for this role at this time.
+ SAP is not offering current or future visa sponsorship for this role at this time.
JOB DESCRIPTION
What you'll do:
Digital Solution Advisor (dSA) is a customer-facing role mapping product capabilities to requirements of prospects to support value messaging and articulate how SAP is uniquely positioned to deliver their desired outcomes (with a specialization in the nuances of digital sales techniques). DSAs serve as domain experts and spokesperson(s) for designated solution or product segment. DSAs are responsible for integrating SAP knowledge with modern digital sales methodologies, ensuring effective communication of product value and facilitating tailored solutions proposals for clients.
Area 1: Deal Support
The Digital Solution Advisor Senior Specialist is instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solution differentiators. Additional responsibilities include utilizing reusable digital assets to optimize for volume and efficiency in our no-touch/low-touch transaction methods. Beyond the initial presentations, they will be driving discussions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their expert knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. With expertise in cutting-edge virtual tools, they will ensure impactful remote presentations. As a Senior Specialist, they will also provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations.
Area 2: Demand Generation
A Digital Solution Advisor Senior Specialist will play a pivotal role in demand generation efforts. Their expertise is not just in knowledge but in application – leading webinars, and aligning with our Marketing and Demand Generation teams, ensuring we're always a step ahead in our outreach and defining our strategic message. They are not just crafting content; they are moulding our demand generation narrative, ensuring every campaign, every content piece underscores our unique selling propositions and addresses the core challenges of our target market.
Area 3: Digital Content for Customer Facing Situations
They will actively contribute to the development and refinement of digital content tailored for customer-facing scenarios. By incorporating expert-level insights and product nuances, they will enhance the depth and relevance of the content for our audience.
Area 4: Leadership
You will have responsibility to teach and mentor. You will be asked to serve as a go-to person in your domain which includes collaborating with product and solution teams.
What you bring:
+ As a specialist in Order to Cash, you will focus and have had experience in the following areas: Quote to Cash process, ECC or S/4HANA configuration of pricing procedure, order type, item categories, Billing, Pricing, Contracts, Business Partners, Credit Management, Configurable Products, Intercompany Sales, Available to Promise, Rebates, Service Process, Returns Management.
+ 5 years of relevant presales AND OR operational and corporate Order to Cash experience
+ Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred
+ SAP S/4HANA Cloud, public edition ERP solution knowledge (or competing solution)
+ Candidate will bring a distinguished combination of digital proficiency, technical acumen, and seasoned customer engagement expertise. A solid foundation of >5 years in (digital) presales, technology consulting, or a comparable customer-facing role is essential, with a demonstrated proficiency of at least one solution/LoB segment together with a demonstrated history of leveraging digital tools and methodologies to drive sales and client engagement
Meet your team:
The NA SAP Digital Hub is one of most exciting and innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. If you are interested in shaping the future of digital transformation, then this role is for you. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Digital Solution Advisors shine doing what they love to do – help people, tell stories, and connect opportunity to a solution.... with PASSION!
+ You will be joining one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion.
+ Customer Advocate: Collaborate to complement solution expertise and support customers.
+ Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement.
+ Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value.
+ SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.
Skills you’ll use:
Professional Skills
Business Acumen
Customer Orientation
Establishing Trust
Influencing Skills
Effective Communication
Tech Industry & SAP General Skills
Artificial Intelligence
Software as a Service (SaaS)
Process Improvement
Technology Innovation
SAP Cloud Suite Portfolio
RISE and GROW with SAP
SAP Corporate Strategy
Role Specific Skills
Competitive Positioning
Customer Value Proposition
Storytelling
Demonstration Skills
Overcoming Objections
Executive Conversations
Technology Solution Adoption
Client Needs Assessment
Cloud Strategy
Demand Generation
#ECSM-NA
#DigitalHub
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 165500 - 281400(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) .
Requisition ID: 416795 | Work Area:Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
+ Location - Alpharetta strongly preferred, other locations will be considered
+ Office requirement - Candidate(s) will be required to work 3 days a week in an SAP office/client site as per our Pledge to Flex return to office policy
+ SAP is not offering relocation benefits for this role at this time.
+ SAP is not offering current or future visa sponsorship for this role at this time.
JOB DESCRIPTION
What you'll do:
Digital Solution Advisor (dSA) is a customer-facing role mapping product capabilities to requirements of prospects to support value messaging and articulate how SAP is uniquely positioned to deliver their desired outcomes (with a specialization in the nuances of digital sales techniques). DSAs serve as domain experts and spokesperson(s) for designated solution or product segment. DSAs are responsible for integrating SAP knowledge with modern digital sales methodologies, ensuring effective communication of product value and facilitating tailored solutions proposals for clients.
Area 1: Deal Support
The Digital Solution Advisor Senior Specialist is instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solution differentiators. Additional responsibilities include utilizing reusable digital assets to optimize for volume and efficiency in our no-touch/low-touch transaction methods. Beyond the initial presentations, they will be driving discussions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their expert knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. With expertise in cutting-edge virtual tools, they will ensure impactful remote presentations. As a Senior Specialist, they will also provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations.
Area 2: Demand Generation
A Digital Solution Advisor Senior Specialist will play a pivotal role in demand generation efforts. Their expertise is not just in knowledge but in application – leading webinars, and aligning with our Marketing and Demand Generation teams, ensuring we're always a step ahead in our outreach and defining our strategic message. They are not just crafting content; they are moulding our demand generation narrative, ensuring every campaign, every content piece underscores our unique selling propositions and addresses the core challenges of our target market.
Area 3: Digital Content for Customer Facing Situations
They will actively contribute to the development and refinement of digital content tailored for customer-facing scenarios. By incorporating expert-level insights and product nuances, they will enhance the depth and relevance of the content for our audience.
Area 4: Leadership
You will have responsibility to teach and mentor. You will be asked to serve as a go-to person in your domain which includes collaborating with product and solution teams.
What you bring:
+ As a specialist in Order to Cash, you will focus and have had experience in the following areas: Quote to Cash process, ECC or S/4HANA configuration of pricing procedure, order type, item categories, Billing, Pricing, Contracts, Business Partners, Credit Management, Configurable Products, Intercompany Sales, Available to Promise, Rebates, Service Process, Returns Management.
+ 5 years of relevant presales AND OR operational and corporate Order to Cash experience
+ Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred
+ SAP S/4HANA Cloud, public edition ERP solution knowledge (or competing solution)
+ Candidate will bring a distinguished combination of digital proficiency, technical acumen, and seasoned customer engagement expertise. A solid foundation of >5 years in (digital) presales, technology consulting, or a comparable customer-facing role is essential, with a demonstrated proficiency of at least one solution/LoB segment together with a demonstrated history of leveraging digital tools and methodologies to drive sales and client engagement
Meet your team:
The NA SAP Digital Hub is one of most exciting and innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. If you are interested in shaping the future of digital transformation, then this role is for you. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Digital Solution Advisors shine doing what they love to do – help people, tell stories, and connect opportunity to a solution.... with PASSION!
+ You will be joining one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion.
+ Customer Advocate: Collaborate to complement solution expertise and support customers.
+ Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement.
+ Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value.
+ SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.
Skills you’ll use:
Professional Skills
Business Acumen
Customer Orientation
Establishing Trust
Influencing Skills
Effective Communication
Tech Industry & SAP General Skills
Artificial Intelligence
Software as a Service (SaaS)
Process Improvement
Technology Innovation
SAP Cloud Suite Portfolio
RISE and GROW with SAP
SAP Corporate Strategy
Role Specific Skills
Competitive Positioning
Customer Value Proposition
Storytelling
Demonstration Skills
Overcoming Objections
Executive Conversations
Technology Solution Adoption
Client Needs Assessment
Cloud Strategy
Demand Generation
#ECSM-NA
#DigitalHub
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 165500 - 281400(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) .
Requisition ID: 416795 | Work Area:Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Source : SAP