SAP Business One Senior Project Manager - NTT Data Business Solutions

About Sapphire Systems:

Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics, and intelligent automation that transforms our client’s operational performance. We are globally significant partners for SAP, ServiceNow, Automation Anywhere, Infor, Hexagon and AWS, and we have transformed the digital operating capacity, capability, intelligence and resilience of over 1,250 clients in the UK and US through our portfolio of consulting, design, delivery, lifecycle service, and cloud services.

Job Summary:

We are looking for a highly driven and motivated SAP Business One Senior Project Manager to join our expanding, international SAP Business One team. Candidates must be comfortable managing multiple projects concurrently, ensuring that the value add and quality of delivery is the same for all clients, regardless of project size. As a Project Manager, we are looking for candidates who have a proactive approach to project delivery, working with the teams to deliver excellence always.

This key client facing role requires the combination of:

• Demonstrable SAP Business One project management experience
• Technical and commercial appreciation and,
• a honed client-engagement skill set that is both flexible and inspires confidence.

The role operates within the SAP B1 practice and across the many different industries in which Sapphire provides its services. From project mobilization to go-live, this delivery role is at the forefront of Sapphire work to enhance and transform its client’s operations.

The candidate must possess strong client facing skills - with a demonstrable track record in managing financial accounting software or ERP implementations. The candidate will have a minimum of 5 years experience in ERP ideally within SAP Business One Project Management and be used to running multiple projects of all sizes (40-250+ man days). Knowledge of a structured project methodology is required. SAP Business One or By Design knowledge would be advantageous but is not essential. The candidate must also be able to work with global project & support teams and must therefore be able to plan own work accordingly. Excellent written and spoken English is a prerequisite for the position.

Project Manager responsibilities includes:

Candidates must be comfortable establishing and scheduling multiple projects concurrently, ensuring that the quality of delivery is the same for all clients, regardless of project size. The candidate must have a proactive approach to project delivery, an ability to put together and lead a team, whilst being able to confidently navigate both internal and client stakeholder structures.

Client Management

• Manages day-to-day client interaction and expectations for multiple or small to medium-scale projects
• Anticipates client’s needs and proposes alternative business solutions
• Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships
• Demonstrates a genuine interest in their client’s operations and objectives
• Maintains client engagement through regular meetings and status reports
• Possess the ability to maintain a professional demeanor in times of high stress and the ability to work in a multi-cultural environment and develop client relationships that result in positive unsolicited feedback.

Financial Management

• Determines appropriate revenue recognition, ensures accurate invoicing, and monitors receivables for all projects under his/her direction
• Ensures that all timesheets are processed within the set requirement
• Able to identify and deliver change management activities
• Analyses and forecasts profitability, revenue, margins, and utilization across own projects
• Addresses billing issues when they arise working with the account manager as appropriate
• Manages revenue goals set for own projects

Communication

• Serves as a key participant and facilitator in team and client meetings
• Maintains clear and up to date project documentation
• Confronts issues openly and quickly
• Effectively communicates relevant project information to superiors and peers in the business
• Tactfully communicates sensitive information
• Encourages creative and innovative thinking from the team members while assisting them to bring their ideas and career plans to fruition
• Works across the organization to share lessons learned and best practice methods
• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change

Technical Understanding

• Working knowledge of financial, accounting and distribution systems
• Possesses a detailed understanding of ERP solutions
• Builds expert knowledge in our industry and conveys knowledge to other members
• Understands technical elements of project planning, including critical path analysis and effective risk analysis

Training expect PM to have at least one of the following certification:

• PMP/CAPM certification or pursuing - desirable
• AgilePM – desirable
• PRINCE2 - desirable

The ideal candidate should have: 

• At least 5 years of experience as a Project Manager, preferably SAPB1 or similar MS D365FO, Netsuite. In addition able to manage up to 10-12 projects simultaneously.
• Knowledge of financial, accounting and distribution systems.
• Possesses strong SAP Business One background and Strong understanding of ERP solutions.
• Experience working on Global projects.

Work Day

This is a consulting role and as such, whilst the hours resolve around a standard working day for the region, there are times when the job holder will need to work outside these times to assure the project’s progress and success.

Pay & Benefits:

We are thrilled to offer an exceptional compensation package that includes competitive salaries, comprehensive health and dental benefits, Flexible Paid Time Off, 10 paid holidays, a 401k plan, and remote work opportunities, among many other fantastic benefits.

We take great pride in our firm's high-growth trajectory and are always on the lookout for top talent to join our team. We encourage you to consider becoming a part of our dynamic and innovative organization. Thank you for your interest, and we look forward to hearing from you soon!

Please note that employment with Sapphire/NTT DATA Business Solutions is subject to the successful completion of a satisfactory background check, and we participate in E-Verify.

The annual base compensation range for this role will be $120,000-150,000. The exact compensation at which this job is filled will be determined by a number of factors including but not limited to organizational needs and the qualified candidate’s skill set, certifications, and experience.