The Assistant Manager - SAP provides strategic leadership to SAP functional analysts, overseeing operational activities, strategy development, budgeting, and value generation initiatives. This role requires building and managing a high-performance team aligned with IOOGA principles (Integrity, Our People, Our Customers, Growth, and Attitude).

Essential Duties and Responsibilities:

Team Management:

• Lead and manage the SAP Sales and Distribution IT team, fostering effective collaboration, goal alignment, and professional development.
• Cultivate a culture of excellence, teamwork, and continuous improvement.
• Lead the team in ERP configuration, analyzing business requirements, and designing and implementing new processes.

Application Support:

• Manage SAP Managed Services for application support, ensuring optimal system performance and timely issue resolution.
• Implement and enforce support processes to meet service level agreements (SLAs).

Project Leadership:

• Oversee SAP projects, ensuring timely delivery, quality, and adherence to best practices.
• Collaborate with cross-functional teams to implement and optimize SAP SD solutions.

Strategic Planning:

• Work closely with senior management to develop and execute SAP Sales and Distribution strategies aligned with organizational goals.
• Provide insights and recommendations for optimizing SAP solutions for business efficiency.

Vendor Management:

• Collaborate with SAP service providers, ensuring effective communication, contract adherence, and optimal service delivery.
• Evaluate and recommend tools or services to enhance SAP SD functionalities.

Other duties as assigned

Qualifications:

• Minimum two years of experience as a Supervisor or Assistant Manager.
• Minimum seven years of professional experience in SAP system configuration and implementation.
• Previous experience managing SAP IT teams and overseeing application support.
• Strong leadership, communication, and interpersonal skills.
• Excellent analytical, planning, and negotiation skills.
• Demonstrated business acumen and an expert understanding of business issues.
• Highly organized, detail-oriented, with strong leadership experience.
• Ability to perform in a fast-paced, goal-oriented, and time-sensitive environment.
• Capability to drive organizational transformation, communicate openly, and build consensus with stakeholders.

Education Requirements:

This position requires a Bachelor’s degree in Computer Science, Information Technology or a related field or equivalent work experience.

Professional certifications are a plus

Work Days:

Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.

Work Hours:

Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary.

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

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