SAP Analyst - OTC (Order to Cash) - Benjamin Moore & Co

At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all.  

Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world.

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The SAP OTC (Order to Cash) Analyst will report to the SAP Architect (OTC) and play a crucial role in supporting the BMC COE team. The main responsibility entails translating business requirements and challenges into both functional and technical architecture within our SAP environment. This role necessitates close collaboration with various stakeholders including Product Owners, Business Stakeholders, Architects, Functional and Technical Teams, IT Development and Operations Team, Enterprise Architecture Team, and third-party vendors.

• Analyze and resolve support and enhancement requests.
• Support duties for day-to-day SD stakeholders in the areas of Customer Service, Marketing, Accounts Receivable and Billing.
• Recommend revisions to SAP related business processes to increase efficiency, accuracy, and timeliness.
• Interface with other functional areas to implement cross-functional solutions.
• Develop, Deploy, and maintain training materials and plans to meet the needs of users.
  Facilitate key decisions and configuration for SD module in SAP.
• Work closely with business process owners to identify, prioritize, and deliver continual improvement work items following SAP best practice.
• Adhere to change control process (cross functional impacts, appropriate flow downs, documentation updates)

• 3+ years SAP OTC; preferably working on ECC and/or S/4 HANA
• 5+ years of professional working experience; preferably in a similar industry
• Expertise in configuration and implementation, customization, and maintenance of SAP OTC is required.
• Strong comfort level with pricing procedures and pricing conditions
• Excellent troubleshooting and analytical skills are required
• Extensive hands-on functional design and configuration experience, including detailed specifications for WRICEF objects is required.
• Experience with setting up and troubleshooting ALE/IDOC integration for sales orders is a plus.
• Experience working with SAP Commerce Cloud is a plus
• SAP Vistex hands-on experience with configurations, issues handling Order processing - chargebacks and billing areas is a plus.
• Hands on SAP S/4 HANA migration or implementation is a plus

Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits, using both external market data and internal comparisons to ensure that our employees are compensated fairly and equitably. During our annual compensation review, we implement merit, equity, and promotion increases after a full calibration across all roles. We believe that benefits should connect you to the support you need when it matters most. In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to help support you physically, financially, and emotionally, both through the big milestones and in your everyday life. 

Diversity, Equity & Inclusion

At Benjamin Moore, we believe diversity of culture, talent, and varying perspectives is key to a collaborative, innovative, and successful business. We are committed to driving change within our organization through purposeful Diversity, Equity & Inclusion (DE&I) efforts, while also focusing on our customers and communities in which we serve.  Our DE&I efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence and Safety. Our Social Impact programming of strategic local and national partnerships, in-kind donations, volunteerism, and more expands our ability to make a difference in the lives of all of our stakeholders. We hope you will join us and become an advocate for diversity and inclusion here at Benjamin Moore.

At Benjamin Moore & Co, we don’t just accept difference — we celebrate it, we support it, and we thrive because it benefits our employees, our products, and our community. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Benjamin Moore is proud to be an equal opportunity employer.

Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee’s student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

EOE

Benjamin Moore & Co. is an equal-opportunity employer that is committed to a culture of inclusion and diversity. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business need.