Salesforce Lightning Trainer - SGA Inc.
Bethesda, MD
About the Job
Software Guidance & Assistance, Inc., (SGA), is searching for a Salesforce Lightning Training Specialist for a CONTRACT assignment (6-8 months) with one of our premier HIGHER EDUCATION clients in Maryland. He or she will be required to be onsite at the Bethesda, Maryland on Tuesdays/Wednesdays. This can be remote position for someone with very strong skills in all areas but local is preferred.
Responsibilities:
Required Skills
Preferred Skills:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Responsibilities:
- Create training materials for the adoption of Salesforce Lightning versus the Salesforce Classic user interface being used currently across multiple groups.
- Each group has its own training team/approach to deliver the content (e.g., Recordings, PowerPoint, Job aids, Video, etc.)
- Not looking for an instructional designer.
- Deliver engaging training materials to foster user competence and confidence.
- Establish office hours to support training needs.
- Train users directly or teach the teacher (T3)
Required Skills
- Min 2-3 yrs and Recent Salesforce Lightning training development experience.
- SME level Lightning skills
- Prefer certification in one or more of the following:
- SF Certified Associate
- SF Certified Administrator
- SF Platform Developer I
- 5-7 years of experience working in a technology professional services, product training, or consulting environment. Experience working in client-facing roles is a must.
- Excellent organizational and time management skills.
- Excellent presentation and communication (verbal and written) communication skills.
Preferred Skills:
- Understanding of Change management principles, methodologies, and tools.
- Bachelor's degree in business, organization development, or related field.
- Experience in project/program management approaches, tools, and phases of the project lifecycle.
- Experience in higher education domain.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Source : SGA Inc.