Salesforce Intern - Nonprofit Success Pack (NPSP) - accentedge, LLC
Chicago, IL
About the Job
Key Responsibilities:
• Assist in maintaining and updating the Salesforce Nonprofit Success Pack (NPSP) platform.
• Support data entry, management, and reporting for donors, campaigns, and fundraising efforts.
• Collaborate with team members to improve Salesforce processes and workflows.
• Troubleshoot and resolve basic Salesforce issues.
• Develop documentation and training materials for Salesforce users within the Foundation.
• Assist with creating dashboards, reports, and automated workflows to support program and fundraising initiatives.
• Participate in strategy sessions to align Salesforce capabilities with organizational goals.
Requirements
• Currently enrolled in or recently graduated from a degree program in Computer Science, Information Systems, Business Administration, or related field.
• Passion for working with nonprofit organizations and an interest in learning about technology solutions for social impact.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a remote environment.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Benefits
• Hands-on experience with Salesforce Nonprofit Success Pack (NPSP), widely used in the nonprofit sector.
• How to manage donor relations, track fundraising campaigns, and analyze program data through Salesforce.
• Real-world experience in nonprofit technology integration and data management.
• Exposure to the broader operational needs of a nonprofit organization.
• Opportunity to earn practical skills that are highly sought after in the technology and nonprofit sectors.
• Flexible work schedule (10–15 hours per week).
• Mentorship and guidance from experienced professionals.
• Opportunity to make a tangible difference in the lives of those we serve.
• Letter of recommendation upon successful completion of the internship.