Salesforce Business Systems Analyst - Veterans Sourcing Group
Sunnyvale, CA 94086
About the Job
Salesforce Business Systems Analyst (Service Cloud)
Sunnyvale, CA - Fully Onsite
1 year contract
2 Rounds of zoom ( 2 panel)
Must have:
Salesforce Field Service and/or Service Cloud hands on Configuration experience,
4-6 years minimum desirable.
Experience with ServiceMax Asset 360 highly preferred.
• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.
• Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
• Work with existing SFDC Architects to implement SFDC Service functionality.
• Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
• Perform configuration /system changes to meet business requirements as needed.
• Ensure proper level of testing and documentation is completed for all work.
• Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects
Sunnyvale, CA - Fully Onsite
1 year contract
2 Rounds of zoom ( 2 panel)
Must have:
Salesforce Field Service and/or Service Cloud hands on Configuration experience,
4-6 years minimum desirable.
Experience with ServiceMax Asset 360 highly preferred.
• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.
• Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
• Work with existing SFDC Architects to implement SFDC Service functionality.
• Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
• Perform configuration /system changes to meet business requirements as needed.
• Ensure proper level of testing and documentation is completed for all work.
• Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects
Source : Veterans Sourcing Group