Salesforce Business Systems Analyst - SPS COMMERCE

Description

SPS continues to grow! Our Sales Operations team is looking to add a Salesforce Business Systems Analyst to our team.  This role is geared for someone who wants to explore their interest and passion in Salesforce systems administration and data analysis. 

Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through in person collaboration, balanced with remote work to provide flexibility.  Our team is onsite 1-2 days per week.

Does this sound like you?

• You have a reputation of being a self-starter.  You have a wealth of internal motivation, and you have a particular affinity for #GetAfterIt, but it’s balanced by your attention to detail and quality. 
• You enjoy communicating with key stakeholders to solve business problems and  have a resilience and stamina that allows you to stay focused; you love to measure progress on a daily basis. 
• You love data.  Period.  Creating systems of clean, accurate data gives you a great sense of satisfaction.  You’re willing to chase down the details just to make sure it’s right. 

Why join SPS?

We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.

At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.

What is the day-to-day like?

In this role you will support and maintain Enterprise-wide/business applications associated with the collection, retrieval, accessibility, and usage of data for internal department planning and activities. You will perform basic configuration, setup, and updating of application, including table definitions and access control. Enter and ensure validity of data entered into system databases. Build and produce reports using query and flexible reporting tools to meet the requirements of business teams.  

Design, develop and maintain system solutions involving complex workflows rules, validation rules and custom workflows, etc.

• Work with business users to refine requirements for enhancements and translate the business needs into technical design for the implementation and extension of the application system.
• Oversee data management related to the application, opportunities, dashboards and reporting, and mass imports and exports of data using the API or various import tools.
• Develop new and maintain existing functionality within the application including custom objects, custom fields, formulas, workflows, page layouts, validation rules, assignment rules, and analytics, users, roles, profiles, security.
• Collaborate with the business teams to drive best practices, create training, workflow enhancements, reporting, and overall system enhancement to promote usability and adoption.
• Create reports and dashboards for business teams; fulfill miscellaneous reporting requests.
• Manage daily support requests while meeting SLA requirements.
• Manage 3rd party applications that integrate with Salesforce.com platform.

What experience and skills do you need?

• Bachelor’s degree in business, management information systems, computer science, or related discipline AND 2 years of relevant work experience OR 5 years of relevant work experience without a degree.
• Relevant work experience is defined as 2+ years of experience in the key areas of Salesforce administration/analysis with a strong understanding of the application’s best practices and functionality.
• Clear, concise, and confident communicator (verbal, non-verbal, written).
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Outlook).

What experience is preferred?

• Salesforce Certified Administrator

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

** EOE including disability / veteran **

#LI-Hybrid