Salesforce Business Systems Analyst at Kforce Inc.

Chicago, IL 60661

About the Job

Kforce has a client in Chicago, IL that is seeking a highly skilled and motivated Salesforce Business Systems Analyst (BSA) specializing in Sales Cloud and Manufacturing Cloud to join our growing team. This role offers an exciting opportunity to contribute to the optimization and integration of Salesforce solutions, driving efficiency and productivity in our sales and service processes. Responsibilities:

As a Salesforce BSA specializing in Sales Cloud and Manufacturing Cloud, you will play a crucial role in analyzing, designing, and implementing Salesforce solutions to enhance our sales and services operations
Collaborate with cross-functional teams, understand business requirements, and leverage your expertise to drive successful Salesforce initiatives (project based or steady state support)
Collaborate with business stakeholders to understand and document requirements related to Sales Cloud and Manufacturing Cloud functionalities
Conduct thorough analysis of current business processes and identify areas for improvement and optimization
Design and implement Salesforce solutions with a focus on Sales Cloud and Manufacturing Cloud
Configure and customize Salesforce to meet business needs, ensuring alignment with best practices
Collaborate with IT and other teams to ensure seamless integration between Salesforce and other systems used in sales and service processes
Provide training to end-users on Salesforce functionalities, ensuring effective adoption of Sales Cloud and Manufacturing Cloud features
Offer ongoing support and address user issues and concerns
Create and maintain comprehensive documentation related to Salesforce configurations, customizations, and processes
Conduct thorough testing of Salesforce solutions to ensure data accuracy, system integrity, and optimal performance
Stay updated on Salesforce releases, new features, and industry best practices

Requirements:

Bachelor's degree in Business, IT, or a related field
Salesforce certifications related to Sales Cloud and Manufacturing Cloud are highly desirable
Proven experience as a Salesforce BSA with a focus on Sales Cloud and Manufacturing Cloud
Strong understanding of sales and service contract processes
Excellent analytical and problem-solving skills
Effective communication and collaboration skills

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.