Salesforce Business Analyst - NR Consulting LLC
Boston, MA
About the Job
Title: Salesforce Business Analyst
Location: Boston, MA (Hybrid)
Type: Fulltime
Position Overview:
Requirements Gathering & Documentation:
Technical Solution Recommendations:
Collaboration & Teamwork:
Salesforce Knowledge:
Qualifications:
Preferred Skills:
Location: Boston, MA (Hybrid)
Type: Fulltime
Position Overview:
- We are seeking a highly analytical and detail-oriented senior Business Analyst to support our public sector clients in defining and delivering solutions that align with its business objectives.
- The ideal candidate will have experience managing the full Software Development Life Cycle (SDLC) and be adept at gathering requirements, analyzing business processes, and recommending optimal technical solutions.
- Knowledge of Salesforce technology is Required
- The role involves requirement gathering in a complex environment, supporting testing, conducting training, support to end-users to maximize the effective use of Salesforce, Continuous Improvement, Documentation business processes, and user guides.
Requirements Gathering & Documentation:
- Define, document, and validate business processes and rules to identify functional requirements. This role is responsible for delivering:
- Business Requirement Documents and
- Current Business Processes
- To be business processes
- Requirement Traceability Matrix.
Technical Solution Recommendations:
- Support technical team to understand business requirements.
Collaboration & Teamwork:
- Collaborate with cross-functional teams, including developers, architects, and stakeholders, to ensure the understanding of the business requirements.
- Responsible for developing end user Training plan and Conducting end-user training as per predefined training plan.
Salesforce Knowledge:
- Leverage an understanding of Salesforce technology and its application to business needs.
- UAT support – Provide UAT support for the end users so they can undertake business function testing effectively.
Qualifications:
- Bachelor's degree in Business, Information Systems, or a related field.
- 8+ years of experience as a Business Analyst, preferably with exposure to Salesforce implementations.
- Proven experience in gathering, defining, and documenting business requirements and functional specifications.
- Ability to manage the end-to-end SDLC, including requirements gathering, solution design, and business process analysis.
- Excellent problem-solving and analytical skills, with the ability to recommend technical solutions that meet business needs.
- Strong knowledge of business process mapping and requirements validation techniques.
- Strong communication skills with the ability to engage with both technical and non-technical stakeholders.
Preferred Skills:
- Experience working on Salesforce-based projects.
- Familiarity with public sector or regulatory environments.
Source : NR Consulting LLC