Salesforce B2B Commerce Lead – Senior Manager at Deloitte
McLean, VA 22106
About the Job
Position Summary
Salesforce B2B Commerce Lead – Technical Senior Manager
Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Digital ERP. The Digital Web team works with clients to advise, design, implement and deploy eCommerce and Portal solutions.Our eCommerce capabilities provide transactional solutions related to online marketing, sales and service; for both Direct-To-Consumer and Business-to-Business. Our Portal capabilities provide intranet and internet solutions focused on content presentment and transaction capabilities for both internal enterprise as well as customer facing purposes.You will help clients formulate complex technical solutions to support their business needs. You understand what it takes to make complex integrated eCommerce solutions happen, and you'll have a firm hand on the controls every step of the way.
Work you’ll doYou will be using your industry, technology and digital experience to drive revenue growth by delivering complex, commerce-centric, solutions. You will help develop market facing collateral, drive internal alignment efforts across account leads and our partners to identify, cultivate and sell our integrated solutions. In addition to your focus on defining solutions, driving demand and leading sales activities, you will lead/support technical teams to architect, build, create, and deploy unique eCommerce solutions for each client. Some activities include:• Drive pipeline and opportunity development, tracking and forecasting• Lead project discovery workshops, both on-site and remotely• Act in a leadership role on client projects and for junior staff.• Identify client process pain points and gaps in best practices• Understand technical architecture (Service Layers, Logic Layers, Data Layers), data models, customizations & extensions and recommend best practices• Communicate platform capabilities and limitations to clients effectively
As a senior member of the team, you will help to develop and mentor junior resources. You will work to build strong and diverse teams, coach, advise and empower team members.
The TeamDeloitte’s Advertising, Marketing & Commerce team creates content, communications, and experiences that engage and inspire our client's customers to act. We implement and operate the technology platforms that enable personalized content, commerce, and marketing user-centric experiences. We build and operate complex, modern, customer-centric B2B and B2C marketing experiences and digital products across all digital touchpoints and offer a full in-house advertising and marketing agency.
Qualifications:
Required
Bachelor’s Degree10+ years of IT experience5+ years Commerce implementation/Architecture experienceExperience with at least one Salesforce B2B Commerce or "CloudCraze" implementation5+ years of experience formulating, selling and delivering complex technical solutionsAbility to travel 50% on average based on the work you do and the clients and industries/sectors you serveLimited immigration sponsorship may be available
Preferred
Experience working with pipeline development, management and forecasting technologies and methodologiesIn Depth understanding of cloud-based architecture, data models, customizations & extensionsExperience with Composable Commerce Architectures Experience with commerce eco-system components like PIM, Search, DAM etc.Experience implementing large scale eCommerce solutions including enterprise architecture, ERP integration, robust services layer, payment providers, etc.Strong knowledge of designing Architecture Diagrams and Data flowsKnowledge of End-to-End Order Management lifecycleExperience with RESTful Service ArchitectureEvaluation and selection of appropriate software / hardware based on technical needCapable of recommending best practice solutions based on project and business needs and owning overall design of the technical applicationOversee assigned programs and guide team membersExcellent verbal and written communication skills with ability to tailor messaging to audienceStrong problem-solving skillsSalesforce Certifications are a plusExperience with the Agile methodologyKnowledge and awareness of leading ESB & ETL applications such as MuleSoft, Informatica
Information for applicants with a need for accommodation:
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $184,500 to $307,500
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#AMC_US
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. See notices of various ban-the-box laws where available.Requisition code: 204419AccoladesTechnology and Innovation
| Sales TechnologySame job available in 32 locations
Salesforce B2B Commerce Lead – Technical Senior Manager
Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Digital ERP. The Digital Web team works with clients to advise, design, implement and deploy eCommerce and Portal solutions.Our eCommerce capabilities provide transactional solutions related to online marketing, sales and service; for both Direct-To-Consumer and Business-to-Business. Our Portal capabilities provide intranet and internet solutions focused on content presentment and transaction capabilities for both internal enterprise as well as customer facing purposes.You will help clients formulate complex technical solutions to support their business needs. You understand what it takes to make complex integrated eCommerce solutions happen, and you'll have a firm hand on the controls every step of the way.
Work you’ll doYou will be using your industry, technology and digital experience to drive revenue growth by delivering complex, commerce-centric, solutions. You will help develop market facing collateral, drive internal alignment efforts across account leads and our partners to identify, cultivate and sell our integrated solutions. In addition to your focus on defining solutions, driving demand and leading sales activities, you will lead/support technical teams to architect, build, create, and deploy unique eCommerce solutions for each client. Some activities include:• Drive pipeline and opportunity development, tracking and forecasting• Lead project discovery workshops, both on-site and remotely• Act in a leadership role on client projects and for junior staff.• Identify client process pain points and gaps in best practices• Understand technical architecture (Service Layers, Logic Layers, Data Layers), data models, customizations & extensions and recommend best practices• Communicate platform capabilities and limitations to clients effectively
As a senior member of the team, you will help to develop and mentor junior resources. You will work to build strong and diverse teams, coach, advise and empower team members.
The TeamDeloitte’s Advertising, Marketing & Commerce team creates content, communications, and experiences that engage and inspire our client's customers to act. We implement and operate the technology platforms that enable personalized content, commerce, and marketing user-centric experiences. We build and operate complex, modern, customer-centric B2B and B2C marketing experiences and digital products across all digital touchpoints and offer a full in-house advertising and marketing agency.
Qualifications:
Required
Bachelor’s Degree10+ years of IT experience5+ years Commerce implementation/Architecture experienceExperience with at least one Salesforce B2B Commerce or "CloudCraze" implementation5+ years of experience formulating, selling and delivering complex technical solutionsAbility to travel 50% on average based on the work you do and the clients and industries/sectors you serveLimited immigration sponsorship may be available
Preferred
Experience working with pipeline development, management and forecasting technologies and methodologiesIn Depth understanding of cloud-based architecture, data models, customizations & extensionsExperience with Composable Commerce Architectures Experience with commerce eco-system components like PIM, Search, DAM etc.Experience implementing large scale eCommerce solutions including enterprise architecture, ERP integration, robust services layer, payment providers, etc.Strong knowledge of designing Architecture Diagrams and Data flowsKnowledge of End-to-End Order Management lifecycleExperience with RESTful Service ArchitectureEvaluation and selection of appropriate software / hardware based on technical needCapable of recommending best practice solutions based on project and business needs and owning overall design of the technical applicationOversee assigned programs and guide team membersExcellent verbal and written communication skills with ability to tailor messaging to audienceStrong problem-solving skillsSalesforce Certifications are a plusExperience with the Agile methodologyKnowledge and awareness of leading ESB & ETL applications such as MuleSoft, Informatica
Information for applicants with a need for accommodation:
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $184,500 to $307,500
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#AMC_US
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. See notices of various ban-the-box laws where available.Requisition code: 204419AccoladesTechnology and Innovation
| Sales TechnologySame job available in 32 locations