Salesforce Administrator (Oak Brook, IL - Hybrid role) - Underwriting Solutions

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

The Salesforce Administrator will report to the Head of Revenue Operations, and lead the ongoing support, development and architectural oversight of Salesforce.com. This role will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes including Quote-to-Cash, Third-Party Application Integration, Community portals, business process automation and more. This role requires diligence and proactive communication, as it is part administrator and part technical project manager. This role will be responsible for executing day-to-day configuration, support, maintenance and improvement of our CRM platform and extended ecosystem.

• Serve as primary system administrator for the Salesforce.com environment 
• Handle all administrative functions including user account maintenance, security, workflows and other tasks 
• Complete regular internal system audits and prepare for upgrades 
• Manage Salesforce.com data feeds and other integrations 
• Work with management team to establish suitable processes to support administrative, development, and change management activities 
• Effectively act as the liaison between our users, vendors and the application development team 
• Operate independently with members of the user community to define and document development requirements 

• 2+ years of experience as a Salesforce.com administrator 
• Experience in Salesforce business processes: Campaign Management, Lead Management, Opportunity Management, Account Management and Forecasting. Experience customizing and implementing with Objects, Custom Apps, Layouts, Tabs, Flows, Approval process & Assignment/Sharing Rules.  
• Excellent project management skills and a positive attitude 
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, while managing stakeholder expectations 
• Strong verbal and written communication skills; ability to communicate effectively at all levels of the organization 
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, distill high-level information into details 
• Strong understanding of Salesforce.com best practices and functionality 
• Documented history of successfully driving projects to completion 
• Demonstrated ability to understand and articulate complex requirements information to a general understanding, and distinguish user requests from the underlying true needs 
• Fundamental understanding of databases, and how they interact with one another 

#LI-Hybrid

#LI-MV1

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

https://www.verisk.com/privacy-policies/data-privacy-notice-for-employees-applicants-and-independent-contractors/