Salesforce Administrator at Judge Group

About the Role

We're seeking a skilled Salesforce Administrator to join our team in Chicago's Western suburbs. This role offers a unique opportunity to work on a relatively new implementation, making significant contributions to a complex, multi-depth Salesforce environment. As a key member of our team, you'll collaborate with experienced developers and junior administrators to enhance system functionality and improve user experience.

Key Responsibilities:

• Configuration and Customization: Implement and configure Salesforce features, including:
• Screen Flows
• Assignment and Validation Rules
• Approval Processes
• Fields, Layouts, and Record Types
• Dynamic Layouts, Apps, and Actions
• Mobile Administration
• Reports and Dashboards
• User and License Management: Manage user access, permissions, profiles, sharing settings, and other security configurations.
• Sandbox Management: Oversee and maintain sandbox environments to support development and testing.
• Data Quality: Implement data quality rules and automation to ensure data accuracy and integrity.
• System Maintenance: Perform regular system maintenance tasks, including security reviews, updates, health checks, and optimizer runs.
• Business Analysis and Requirements Gathering: Collaborate with users and stakeholders to understand business needs and translate them into technical requirements.
• Process Improvement: Identify opportunities to streamline processes and improve system efficiency.
• User Training and Adoption: Develop and deliver training materials, conduct training sessions, and provide ongoing support to users.
• Quality Assurance: Participate in testing and quality assurance activities to ensure system stability and performance.

Required Qualifications:

• 3+ years of Salesforce administration experience in a complex environment
• Strong problem-solving and technical skills
• Proven experience with Salesforce NPSP, Salesforce Experience Cloud (Community), and Lightning Experience
• In-depth knowledge of Salesforce sharing and security models (roles, profiles, permissions, OWD, sharing rules)
• Solid database background and experience working with SQL databases
• Proficiency in Salesforce configuration, including Flows, fields, page layouts, record types, custom settings, dashboards, and reports
• Experience with data loading tools like Data Loader or Import Wizard
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels
• Ability to work independently and as part of a team

Preferred Qualifications:

• Advanced Salesforce Administrator Certification
• Experience training users and developing training materials
• Passion for continuous learning and professional development
• Active participation in the Salesforce community
• Experience using Salesforce in a non-profit environment

If you're a dedicated Salesforce professional who thrives on challenges and is eager to contribute to a dynamic team, we encourage you to apply.