Sales Team Member - Surfing Cowboys

Love all things vintage? Want to be part of a truly unique and amazing California based brand? Then look no further! We are looking for energetic, flexible and dedicated part time sales associates who are available to join our fantastic team.

We are looking for a Part-Time Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. There may be available opportunities for this position to evolve into full-time based on our hiring needs.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

A Day in the Life

• Connecting our customers to our product, making sales and being a brand ambassador
• Corresponding with clients via phone & email
• Keeping the space clean and organized. This includes wiping down counters, sweeping, polishing, dusting, re-organizing, etc.
• Receiving, unpacking, and logging all merchandise and deliveries
• Creating and updating descriptions of new merchandise in-store and online
• Packing and shipping internet orders to customers around the world
• Maintaining product knowledge of all items in store (care instructions, uses, etc

Job Type: Part-time

Pay: From $17.00 per hour

Schedule:

• Weekend availability

COVID-19 considerations:

CDC and Los Angeles County guidelines and precautions are adhered to. In addition all new hires must be vaccinated. Public facing employees are encouraged to wear masks.

Experience:

• Retail Associates & Cashiers: 2 years (Preferred)