Electroswitch, located south of Boston, has a great opportunity for a Sales Support Specialist in our Weymouth office. Reporting to the Customer Service Manager, this position will provide administrative support to the Sales Manager, Regional Sales Managers, and Customer Service Manager.
ESSENTIAL RESPONSIBILITIES INCLUDE:
Provide administrative support to the Sales department to support their overall goals and objectives.
Develop reports, presentations and spreadsheets from notes, verbal instructions or documents as required.
Organize and distribute Regional Sales Manager’s trip reports for visits to representative’s territories.
Utilize the ERP system to complete weekly, monthly and quarterly reports based on information provided by Sales personnel.
Answer telephones and any inquiries, along with directing calls to appropriate staff for responses and follow up.
Prepare quotations, contracts, special sales reports and materials as required by Sales department personnel.
Participate in Kaizen events and other efforts to support the overall strategic goals and objectives of the company with direction from Management.
Management of the customer contact data base and execution of mass marketing communications.
Maintain quote tracking system, customer initiated supplier performance reports, sales leads, point of sales reports and other sales monitoring programs as assigned.
Update ISO procedures for the Sales department from Sales Manager or Customer Service Manager Input and approval.
Support CSM in developing and maintaining work instructions.
Responsible for maintaining sales literature
Monitor Info website servicing and forwarding as appropriate
Provide back up for CSR’S
Subject matter expert (SME) for ES Zoomerang
Provide assistance to other departments and functions as required.
This position required the knowledge that is generally associated with an Associate’s Degree plus 3-5 years’ experience. Intermediate/High level knowledge of the Microsoft office suite. Must be able to multitask in a constantly changing environment. ERP experience essential.
Electroswitch offers a competitive benefits package that includes a 401k plan with a company match, paid holidays and paid time off.
Electroswitch is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Accommodations will be provided to enable persons with disabilities to participate fully in the interviewing and hiring process. Should accommodations be needed please contact our Human Resources department.