Sales Support Specialist - HCI Job Opportunities

Sales Support Specialist

HCI Systems Inc. is a rapidly growing low-voltage contracting company based in California. We are currently seeking a detail-oriented Sales Support Specialist to join our Booking department in Ontario. In this role, you’ll have a key part in processing sales and booking submissions for our upcoming client projects and working closely with our internal sales representatives. This role will report directly to the Assistant Controller and Billing Supervisor.

Primary Responsibilities: 

• Accurately input sales and booking submissions into our software in a timely manner.
• Handle a high volume of 20+ booking submissions daily.
• Collaborate closely with our Sales team to ensure thorough documentation and submission of client materials for projects.
• Perform precise data entry tasks, including inputting proposals, dollar values, estimates, and customer information into our internal system.
• Prepare and submit invoices to our customers.
• Provide sales support across diverse client markets, including General Contractors, Property Management Companies, Developers, Architects, Hospitals, Hotels, Government, Universities, and Public and Private Entities. 

Qualifications: 

• 1-2 years experience in sales support, sales administrative, or customer support.
• Previous sales support, sales administrative or customer support experience within construction, electrical, HVAC, fire protection, and alarm systems is a plus.
• Proven experience handling a high volume of administrative tasks efficiently.
• Ability to thrive in a dynamic and fast-paced work environment.
• Proficiency in multitasking and managing competing priorities.
• Capacity to handle constructive criticism and adapt accordingly.
• Excellent written and verbal communication skills to collaborate efficiently with our sales team.
• Exceptional attention to detail, organizational skills and strong sense of professionalism.
• Must be able to pass a background check, MVR check and drug screening. 

AT HCI Systems, our compensation and benefits program were created with our employees’ needs in mind. Our goal is to ensure that our team members feel supported and appreciated every step of the way.

You’ll Benefit from:

• Unlimited Growth Opportunity: With a constantly expanding range of products and vertical markets, we consistently experience double-digit growth, creating new avenues for advancement and promotion within our company.
• Comprehensive Benefits Package: Our benefits package is here to support you and your well-being. We offer a range of benefits that include:
  • 401(k) Plan: Build a strong financial future with our 401(k) Plan with matching contributions.
  • Paid Holidays and PTO: Recharge and unwind with loved ones with 8 paid holidays and 10 PTO days. As you advance in your career with us, your PTO also grows over time.
  • Healthcare Coverage: Access reduced-cost medical insurance, dental, and vision coverage.
  • Flexible Spending Account: Manage your healthcare expenses effectively with our Flexible Spending Account.
  • Additional benefits include Short-Term Disability, Life Insurance and AD&D, Critical Illness and Accident Coverage, and more.
• Weekly Paydays: Enjoy weekly paychecks every Friday to kick off your weekend!
• Employee Appreciation Events: Experience appreciation through employee appreciation lunches, holiday celebrations, department activities, and outings. 
• Wellness Programs: Our Employee Assistant Program offers access to over 10,000 providers offering face-to-face or telehealth counseling.
• Pet Insurance: Ensure your furry friend’s health is covered with our pet insurance options.

Equal Employment Opportunity 

HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment based upon actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). When legally required, HCI will reasonably accommodate employees and applicants with disabilities, if the person is otherwise qualified to perform all the essential functions of the position safely and competently. 

Job Type: Full-time 

Schedule: Monday to Friday from 8:00 am to 5:00 pm.

Pay: 23-25/hr