Sales Support Representative (SSR) - New Carbon Company

Job Summary

Rapidly growing Golden Malted® is hiring a full-time Sales Support Representative in San Jose, CA.

Golden Malted is the largest manufacturer and distributor of waffle irons, mix, and toppings to leading restaurants, hotels, colleges, and theme parks. The company provides a comprehensive turnkey waffle program to over 40,000 customer locations throughout North America and has been operating for over 85 years! Our well-established geographic footprint provides coast to coast coverage in the U.S. and a global distribution partner network servicing customers across the U.S. and in ~45 countries.

Come join an expanding business and growing culture that offers reward and recognition for your effort, generously subsidized medical and dental benefits, 100% company-paid basic life insurance, paid time off, and a matching 401k plan from day one!

Responsibilities Include

Field position representing the Company across various routes as needed, selling and delivering products to established customers and ensuring customers have a high-quality customer service experience in absence of their assigned Route Sales Representative.

• Meets established sales and service goals
• Generates leads and solicits new business to expand current routes and overall client base
• Knows Company’s pricing and product lines to educate customers on primary and ancillary items
• Uses point of sale materials to drive sales
• Uses a forklift to load and unload product from warehouse to service vehicle
• Treat customers with respect and courtesy
• Introduces new product lines and price changes
• Communicates trends in the territory to management to protect and expand our customer base
• Accurately processes customer transactions including payments, invoices and inventory
• Provides waffle iron maintenance at customer facilities in accordance with company policy
• Adheres to company established routing schedules
• Works with customers to resolve any complaints
• Manages inventory including proper rotation of product as well as maintaining a clean and organized warehouse
• Complies with the Fleet Safety Program, traffic laws and all Department of Transportation and Federal Motor Carrier Safety Administration regulations without exception
• Keeps company vehicle neat and clean along with following established vehicle maintenance schedule

Compensation

Base salary for this role is $60,000 per annum with an opportunity to earn a percentage of sales made in commission.

Job Requirements

• Required Skills, Experience and Background
• High School Diploma or GED
• Valid driver’s license
• Ability to pass a drug screen and maintain a DOT physical certification
• Acceptable driving, criminal, and credit background
• Well‐spoken and persuasive at making a sales pitch
• Independent spirit and able to work without direct supervision
• Ability to meet deadlines and ensure timely deliveries
• Eye for detail and ensure the quality of products sold
• Some mechanical skills helpful

Essential Functions

• Ability to see, hear, speak, drive for long periods, bend, stand,walk, carry and lift items or boxes weighing up to 50 lbs, and speak English, in order to select and deliver product to customer
• Ability to operate a handheld device for processing orders
• Ability to lift a minimum of 50 lbs.
• Ability to drive company vehicle for extended periods of time
• Available for overnight travel (15 to 25 nights per month) as required by routes serviced
• Some mechanical skills helpful
• Ability to be forklift certified

By proceeding, I confirm

I am able to perform the essential functions as outlined with or without reasonable accommodation.

I understand that my job may change on a temporary or regular basis according to the needs of the business.

I have read this job description and I understand the job duties and responsibilities.