Sales Support Manager - Envera Systems

The Sales Support Manager's role is to support the sales teams with lead assignment, as well as proposal and client agreement preparation in an on-going effort to increase overall sales productivity, which includes assisting in all sales and administrative activities essential for the growth of the company.

Duties and Responsibilities:

• Oversee sales support cycle and team while supporting growing sales teams
• Final approval of proposals using CRM smart quoting tool and Excel-based IRR calculator
• Final approval of agreements for accuracy, including preparation of addenda and DocuSign administration
• Responsible for relationships with 3rd party financing companies
• Management of insurance, licensing and preferred vendor requirements
• Prepare RFPs as needed for more in-depth proposals
• Prepare required client notices
• Support sales reps with customer meetings (preparation and/or attendance may be required)
• Communicate with potential clients on behalf of the sales team
• Guide sales people in entering accurate forecasts in our CRM tool
• Prepare weekly and monthly reports as needed for management team
• Assist in preparation and revision of training materials for Sales & Sales Support teams
• Collaborate with other teams on new sales and company-wide projects
• Help ensure proper record keeping in CRM tool, maintaining accurate data for sales team
• Perform special projects and other duties as assigned

Skills and Specifications:

• Detail-oriented, Problem solver, Numerate
• Computer literate and proficient with Microsoft Office (especially Excel) and other Web-Based Programs
• Salesforce.com experience required, CPQ experience preferred'
• Ability to work independently and on a team
• Positive attitude and adept as navigating diverse sales personalities
• Well-built skills in organization, prioritization and time management
• Ability to learn technical products
• Familiarity with sales contracts and agreements
• Ability to work in a fast-paced environment with changing priorities to meet project deadlines while maintaining a high degree of accuracy
• Excellent written and verbal communication skills, as well as customer service skills

Education and Qualification:

• Bachelor's Degree
• Minimum of 5 Years' Experience in Administrative or Customer Service role
• Experience with contract management preferred