Sales Support Administrator - STUDSON

WHO WE ARE

The design of industrial hard hats has remained largely unchanged for the past century. Our mission is to revolutionize this industry by providing safer and more innovative helmets that save lives and minimize the severity of accidents. If you are passionate about making a significant impact on safety in the PPE industry, we want to hear from you! As a rapidly growing startup, we offer a dynamic and collaborative work environment, competitive compensation, bonus potential, health benefits, and the flexibility of a small business. Join us in our mission to enhance safety and make a real difference!

YOUR MISSION

STUDSON is seeking a highly detailed and proactive Sales Support Administrator to join our team in Tigard/Sherwood, Oregon. You will play a vital role in providing administrative and operational assistance, ensuring a smooth sales process.

Key responsibilities will include:

· Assist outside sales representatives with order processing, quote generation and document preparation.

· Develop a deep understanding of our products and services and effectively communicate their features and benefits to potential customers as needed.

· Respond promptly to customer inquiries and maintain a positive, empathetic, and professional attitude toward them at all times.

· Route qualified opportunities to the appropriate sales executive for further development and closure as needed.

· Address customer concerns and redirect more complex issues to the appropriate team members.

· Ensure that marketing materials are up to date and readily available in SharePoint.

· Collaborate with the operations and logistics teams to ensure on-time delivery of products.

WHAT MATTERS MOST

• Proven experience in a sales support or administrative role.
• Demonstrated ability to work independently, take initiative, and easily connect with people.
• Strong proficiency in MS Office. NetSuite experience is a huge plus.
• Prior experience in the Consumer Goods Industry is a major advantage.
• Skilled in time management and prioritization, with a focus on following through.
• Proven ability to establish trust and positive relationships through effective interpersonal skills.

This is a FULL-TIME role that comes with a competitive salary, commission, and comprehensive benefits.

Please note that the information outlined in this job description is intended to give a general overview of the tasks and responsibilities associated with this position at STUDSON. It is not exhaustive, and the job description may be subject to change