Sales Representative - Medacta USA, Inc.

Medacta® is a Swiss-based orthopedic company founded in 1999, renowned for its innovative products and surgical techniques. Notably, they pioneered the Anterior Minimally Invasive Surgery (AMIS®) technique for hip replacements, leading to minimally invasive approaches. Leveraging their extensive orthopedic expertise, Medacta introduced MySolutions technology, which provides surgeons with highly personalized pre-operative planning and implant placement methodologies. Utilizing advanced personalized kinematic models and 3D planning tools, MySolutions enhances surgical precision in hip, knee, shoulder, and spine procedures. Medacta's blend of orthopedic expertise and cutting-edge technology drives continual advancements in the field, enhancing patient care worldwide.

• Minimum 2 years overall orthopedic implant sales experience.
• PC, Microsoft Office/Windows software, general office equipment, orthopedic instruments, automobile, mobile phone
• Excellent written and oral communication skills.   
• Demonstrated ability to grow sales over a sustained period through new customer acquisition.
• Independent, proactive judgment is employed in problem prevention/solving relating to customer satisfaction.
• Travel of up to 50% may be required, domestic and international (Western Europe).

Educational Requirements:

B.S. Business Administration in Marketing or scientific field.

Surgeons, PAs, Nurses, allied health professionals, hospital CEO's, CFO's, as well as internal Medacta USA and Medacta International personnel.

• Responsible for sales of reconstructive implant products and services.
• Technical surgical case coverage to assure safe and effective use of products.
• Develop annual business plan with Area Director detailing activities necessary to meet sales quotas, customer retention, and customer service requirements.
• Maintains a list of qualified sales leads through cold calling, hospital networking, corporate contracting, and current customer referrals.
• Sells consultatively making recommendations on the various products and techniques marketed by the company.
• Fully utilizes Medacta Medical Education programs to train new customers and provide advanced training of existing customers.
• Consistently closes sales opportunities resulting competitive market share gains.
• Complete understanding of Medacta pricing policies and contracting procedures; achieve assigned ASP targets.
• Assists in the implementation of company marketing and educational plans as needed.
• Maintain contact with all clients in the Territory to ensure high levels of satisfaction.
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
• Routinely gather, analyze and report detailed business information on the performance of Medacta products and programs as well as those of competitors.
• Maintains accurate records of sales activities including prospecting efforts, sales calls, presentations, closed sales and follow up activities within the territory.
• Utilizes all company sponsored marketing, sales and educational tools including CRM, Intranet, iPad app, e-mail and internal share drives.
• Strict adherence with all operational, customer service, inventory and instrument asset policies & procedures.
• Respects the company’s Code of Conduct, HIPPA, and Healthcare Compliance requirements as well as all other company policies and procedures.
• On time completion of annual training requirements as determined by the company.
• Demonstrate ability to interact and cooperate positive with all company employees.
• Maintain professional internal and external relationships that meet company values.
• Proactively establish and maintain effective working team relationships with all support departments.

Occasional Duties

Sales training, sales & marketing meetings, learning/reference center visits, national/local industry conferences. Weekend call to meet customer service requirements.

Physical Requirements:

• Standing and Walking: May stand for long periods of time in the OR. Walking may include long distances in or around medical facilities, labs, meetings, etc. for long periods of time.
• Lifting and Carrying: Must be able to lift and carry/move items of 50 pounds, such as medical instrument shipping containers, equipment, etc. within hospitals, confined areas and transport for pick-up or return shipping.
• Additional tasks may require reaching, manual dexterity, and visual acuity.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.