Sales Representative - Parts & Service at H.O.PENN

H.O. Penn Machinery

Sales Representative - Parts & Service 

Territory: New York Metro 
 

Pay: Base plus uncapped commission (potential up to $150,000 + depending on performance) 

Territory: NY Metro (This is an outside sales position with company vehicle) 

Product: You would be selling Caterpillar Parts and Service throughout our New York Metro territory 

Benefits:

• Medical/dental/vision insurance
• 401(k) with company match
• Company provided cell phone, laptop, and vehicle
• Holidays & competitive PTO
  
  

Key Qualifications:

• Must have a clean & valid driver’s license, (this position requires regular travel throughout territory)
• 3+ years of related industry experience  
• Knowledge of heavy equipment / construction industry helpful 
• Experience with a CRM system 
• Experience working in an outside sales/consultant type position
• Excellent communication (both written and oral) and organizational skills
• Experience in delivering presentations
• Computer proficient, including MS Office (Word, Excel, PowerPoint) 
  
  

Responsibilities

Contribute to the Parts and Service Departments overall profitability by promoting department offerings that lead to increasing part products and service labor market shares.

• Generate and submit written quotes developed from machine inspections
• Promote and utilize Caterpillar and Company merchandising programs
• Assist in the development of new Parts and Service merchandising programs
• Generate new sales opportunities by identifying new target accounts

Enhance Customer and Company relationships by contributing to the improvement of the customers quality of experience with the company.

• Assist customer in achieving the lowest operating cost by suggesting total repair solution
• Participate/contribute to CAT Care meetings and open houses
• Perform customer training by utilizing key sales support materials
• Coordinate shop repairs with company and customer personnel
• Mediate customer and departmental disputes

Effectively manage territorial developments by communicating information between the Company, Caterpillar and the Customer.

• Communicate machine sales leads to the sales department
• Maintain timely equipment population records by scheduling timely customer sales calls
• Maintain knowledge of competitive pricing and offerings
• Maintain knowledge of local business projects and trends
• Submit lost sales reports

Qualifications

• Must have a clean & valid driver’s license, (this position requires regular travel throughout territory)
• 3+ years of related industry experience  
• Knowledge of heavy equipment / construction industry helpful 
• Experience with a CRM system 
• Experience working in an outside sales/consultant type position
• Excellent communication (both written and oral) and organizational skills
• Experience in delivering presentations
• Computer proficient, including MS Office (Word, Excel, PowerPoint) 
  
  

Physical Requirements:

• Standing and/or sitting for prolonged periods of time
• Hand coordination (typing and writing)
• Occasional forward bending and reaching
• Occasional walking and climbing stairs
• Carrying (up to 20lbs.)
  
  

Reasonable accommodations made as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.