Sales Representative - Lead Development at TTEC

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Sales Representative - Lead Development working in our site in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You'll be Doing

Are you results-focused and love to help others? Have a passion to maximize sales opportunities? In this role, you'll be the first point of contact for customers and prospects, playing a vital part in creating a positive first impression and uncovering valuable sales opportunities that lead to qualified appointments. Utilizing dialing technology and a provided contact list, you'll engage customers in brief, impactful conversations, qualifying them into or out of the sales funnel within ten minutes. A solid understanding of our products and their benefits for small businesses will be essential as you contribute to their success. Your efforts will elevate the customer experience from average to exceptional.

During a Typical Day, You'll

• Reach out to potential customers via phone, or other channels to introduce our company and solutions
• Qualify leads to assess their potential value to our business and Work with account executives to ensure a smooth handoff of qualified leads for further follow-up and closure
• Bring your product and brand knowledge to handle customer interactions, manage objections and ultimately close the sale
• Continuously update and maintain accurate records in our customer relationship database system

What You Bring to the Role

• A minimum of 6 months sales experience or business development
• Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next level
• Comfortable engaging with customers to enhance and develop solutions
• Computer experience

What You Can Expect

• Business-to-Business hours with a Monday - Friday schedule so you can take your weekends back
• Supportive of your career and professional development
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $18.50 per hour plus commission and performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, and health and wellness incentives.

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A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.