Sales Representative (CA) - Edwards Label

Edwards Label is a rapidly growing innovative packaging printer specializing in pressure sensitive labels and flexible packaging.  

Website: www.edwardslabel.com

Essential Duties and Responsibilities 

• Sell company products and services to new and established Customers.

• Study product information to acquire professional knowledge.

• Maintain and expand annual profitable sales to assigned Customers.

• Prospect potential customers and establish new accounts.

• Fulfill customer needs and requests including, but not limited to, assisting Customers with general questions and requests for information.

• Maintain customer relations and customer satisfaction.

• Obtain Customer job specifications in complete detail and close sales based upon contract.

• Accurately explain technical product or service information to customers. 

• Distribute promotional literature or samples to customers.

• Explain proposals for current or prospective customers and negotiate prices or other sales terms.

• Maintain records of sales or other business transactions.

• Verify customer credit information.

• Execute sales or other financial transactions.

• Confer with customers to cancel accounts or obtain details of the complaint.

• Refer customer complaints to designated departments for further investigation.

• Confer and correspond with appropriate managers/supervisors to develop the improvement of processes, and rectify problems, such as non-conformance to product specifications.

• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

• Suggest improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

• Attend scheduled sales meetings and participate in training and business related trade shows.

• Maintains good housekeeping.

• Performs other duties as requested by management.

• High school diploma/equivalent

• 1 year of sales experience, preferred

Base salary plus commission, 401K and health benefits included.