Sales Optimization Manager (NYC) - Ingram Content Group

Ingram Content Group (ICG) is hiring for a Sales Optimization Manager to contribute to our Lightning Source (LS) Content Acquisitions team in our New York office.

In this role, you will provide operational management and excellence of downstream title display, salability, and discoverability for the Ingram Exclusive Content catalog, supporting publisher services and curation projects. You will focus on opportunities to increase the discoverability of publisher content surfaced by our catalog continuity efforts. You’ll be expected to partner across the Ingram organization, including Ingram Product, Ingram Digital Services, IT, and others to solve visibility issues in the catalog. You’ll also partner with the Sr. Manager IngramSpark Distribution to interpret catalog health and continuity reporting to identify opportunities for improving the visibility of our catalog in global markets. Additionally, you will work with different business owners across the company to ensure the accuracy, persistence, and optimization of the Lightning Source (LS) Catalog within Ingram Book Company outbound feeds.  

Do you have experience working with publishers?  Have a passion for helping publishers be successful?

At Ingram, our publisher-facing business offers more than just traditional wholesale services.   It offers fully integrated and relevant solutions for client publishers.   Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.  Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

• Bachelor’s degree or directly related year for year experience.
• 3 years online selling experience
• 2 years business or data analysis experience
• 2 years’ experience working with formal Reporting Tools/Platforms (examples: SQL, Qlik, Excel, Quickbase, SalesForce, etc.)
• 1 year intermediate to advanced experience using Excel for data manipulation, charts/graphs, pivot tables and V lookups

Preferred Skills:

• Book industry experience
• Understanding of metadata (especially related print & digital books)
• Project Management skills
• Experience with web scraping
• Ability to use report writing analytical tools.
• Ability to use data visualization tools (Excel, Power BI, Tableau, SalesForce, or Qlik preferred)
• Ability to identify and extract raw data from primary transactions systems such as databases.
• Ability to manage, transform and integrate with other datasets, in preparation for analytics.
• Ability to create impactful presentations to explain recommendations and findings.

Key Responsibilities:

• Analyzes and reports on how products are displayed, sold, and merchandised from varied perspectives, i.e., retail channel, pricing market, publisher segment, etc.
• Partners with peers across the organization to create improvements in internal data communication.
• Develops a keen understanding of the different retailer personas selling books online today, including their target audiences and preferred content types.
• Develops and maintains an understanding of internal data feeds and assists with data improvements.
• Develops and maintains catalog health KPIs by assessing display, salability & discoverability of the Ingram Exclusive Content catalog across key consumer direct fulfillment channels such as Amazon, B&N, Books-a-million, Thrfitbooks & more.
• Collaborates with global counterparts to implement global data solutions for downstream visibility and ease of retail experience.

Hiring Salary Range: $62,390k - $89,430k.  This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish