Sales Operations Specialist - Amazon

Description AWS has the most services and more features within those services, than any other cloud provider-from infrastructure technologies like compute, storage, and databases-to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. AWS Monetization (MZN) is looking for a Sales Operations Specialist to support operations of revenue-related programs. This specialist will be a point of contact for internal inquiries and escalations on month end processes providing data driven decisions and support. This position will contribute to short- and long-term solutions to drive process efficiency and effective controllership for the AWS month-end process cycles. This specialist will have sufficient finance/accounting understanding to help identify issues, develop reporting requirements, and have a solid understanding of computing system interaction. This role requires excellent communication and organization skills, including the ability to anticipate, identify and communicate risks to accounting, finance, businesses and technical teams. You must be able to work independently, remain flexible with the ability to prioritize workloads, and maintain a strong attention to detail in a fast-paced environment. Similarly, this position is expected to manipulate and mine large data sets to identify, isolate, and communicate findings to stakeholders. Key job responsibilities Own monthly month end processes through deep dive analysis, anomoly detection and resolution. Develop tools, dashboards, queries, and reports while ensuring data quality and integrity. Ensuring accuracy of data and data analysis is of utmost importance. Manage stakeholder requirements, feature requests, solution life-cycle management, write 1-pagers/6-pagers/PRFAQ before new solution/automation launches. Work on Continuous Improvements to translate business requirement into proof of concept, project resource, and timeline estimate. Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations. A day in the life Proactively evaluate, develop, and simplify working procedures to continuously improve the operations and reduce controllership risks through automation and tech. Project manage automation and improvement initiatives by communicating program status, risk, providing clear recommendations for resolution or mitigation to leadership. Establish and maintain critical relationships with internal partners including MZN Ops teams, Sales teams, product and engineering teams, and AWS Accounting to advocate for automated month end close accounting deliverables. Engage with cross-functional stakeholders to understand in-depth and improve existing models and processes. Support recurring and ad hoc reporting and deep dive inquiries for various internal/external stakeholders. Develop tooling and report build outs for improve efficiency. Look around corners to provide predictive risk analysis and opportunities. About the team Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. About AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field - 5+ years of Microsoft Excel experience - Experience developing business analytics or equivalent - Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project - Excellent written and verbal communication skills, including an ability to effectively communicate with both business and technical teams. - SQL Knowledge Preferred Qualifications - 5+ years of finance, business management and sales operations experience - Experience working within a high-growth, technology company - Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through. - Experience in lean methodologies (Kaizen, Green Belt Six Sigma). Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.