Sales Operations Specialist - King Engine Bearings

Join Our Team: Sales Operations Specialist at King Engine Bearings!

King Engine Bearings, a leader in high-performance engine bearing manufacturing, is looking for a talented Sales Operations Specialist to join our team!

This role is your chance to make an impact by optimizing sales processes, enhancing CRM/ERP systems, and delivering actionable insights that drive success.

What You'll Do

As a Sales Operations Specialist, you'll play a pivotal role in supporting our sales and customer service teams by:

• Utilizing Microsoft Dynamics CRM to improve processes, automate tasks, and analyze key metrics.
• Harnessing process automation and AI to enhance customer service efficiency.
• Developing tailored reports in Qlik Sense to support sales and customer service needs.
• Analyzing sales data, identifying trends, and providing insights for decision-making.
• Managing sales forecasting and monitoring inventory to ensure smooth operations.

Be Part of the Sales Team

This is a hands-on role, deeply embedded within the sales team. You'll work closely with both internal teams and external customers, playing a vital role in:

• Servicing customers, including handling complex and high-stakes cases with care and professionalism.
• Building strong relationships with customers and ensuring their satisfaction.
• Collaborating with various departments to address customer needs and provide timely solutions.
• Acting as a trusted point of contact for customer escalations and ensuring seamless communication.

Requirements:

What We’re Looking For

To succeed in this role, you’ll need:

✔️ Proficiency in Qlik Sense, Excel, and Microsoft dynamics CRM- Must

✔️ Strong analytical and organizational skills, with a knack for multitasking.

✔️ Exceptional communication and interpersonal abilities.

✔️ A customer-focused mindset and the ability to manage complex service scenarios effectively.

✔️ Position requires on-site work in Livingston, New Jersey

If you’re ready to take your career to the next level and contribute to a company that values expertise, creativity, and customer service, we want to hear from you!

Apply today and let’s build success together!