Sales Ops Manager, Managed Services Strategy & Operations - Rubrik
Palo Alto, CA
About the Job
About Team & About Role:
Rubrik has become the fastest growing enterprise startup in Silicon Valley. We are revolutionizing cloud data management by creating the world’s first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere. We are seeking a passionate and highly driven individual to join a driven, fun and talented Sales Operations team, reporting to the Sr. Manager of Sales Strategy & Operations. This role is integral to the success and scale of Rubrik’s Renewals business.
Job Summary
Rubrik’s Global Partner Organization is seeking an experienced leader to oversee the operational strategy, process design and go-to-market execution for our managed services business. In this role, you will be responsible for driving operational efficiencies across our current systems and processes, from ideation all the way through to execution across various x-functional teams. You will also own the GTM Strategy and execution for our managed services business, interfacing often with various leaders at Rubrik to evangelize and enhance our GTM.
This role demands someone with a proven track record in driving operational excellence and GTM execution within a dynamic, fast-paced environment. We are also looking for someone who can take ownership and drive initiatives from ideation all the way to implementation. Your efforts will directly influence Rubrik’s market positioning and success in managed services.
What you’ll do
- Develop and lead quarterly business reviews (QBRs) to assess the performance of the managed services business
- Develop metrics to track the performance of individual managed service providers in the channel and create a framework for leading indicators around health
- Develop and evangelize a GTM Strategy and Plan for the managed services route to market, and galvanize action around it across the business
- Support the onboarding of new managed service providers in alignment with your developed GTM Strategy and ensure their smooth integration into our systems
- Lead highly x-functional initiatives to identify key gaps in our managed services processes and systems, and work to resolve them across respective teams
- Drive large scale enablement across various functions to educate teams on the managed services process and GTM motion
- Manage month-end close and UAT activities associated with the managed services business
Experience you’ll need
To be successful in this role, candidates should meet the following requirements:
- Minimum of a Bachelor's degree from an accredited four-year university.
- Ideally, you will have 5-7 years of experience in a strategy and operations, channel operations or sales operations function within a similar industry
- Ideally, you will have robust analytical experience and familiarity with SQL Tableau, and Salesforce.com
- Ideally, you will have experience owning and driving large cross-functional GTM initiatives in a large enterprise environment
Preferred Skills
- Ability to develop relationships, drive consensus, and achieve results from cross-functional stakeholders and leaders
- Ability to think strategically about a business and develop a GTM playbook in line with our overall objectives as an organization
- Strong ability to deconstruct problems into their essential elements, coupled with the capacity to utilize data effectively in decision-making
- Aptitude to think strategically about business operations, identifying opportunities for growth and improvement within the managed services route to market
- Solid experience with Salesforce and Tableau is highly desirable
- A clear understanding of consumption, utility, or variable billing processes and the managed services route to market
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About Rubrik:
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Diversity, Equity & Inclusion @ Rubrik
At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
Our DEI strategy focuses on three core areas of our business and culture:
Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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