Sales Operations Manager at Radisson Portland Airport Hotel

Location: Radisson Portland Airport Hotel, Portland, OR

Rate: $20-23/hour

About Us:Join the vibrant team at Radisson Portland Airport Hotel! As a dynamic Catering Sales Manager, you'll drive our catering events, from business meetings to weddings. You'll be responsible for actively soliciting, selling, planning, and overseeing all local catering events booked at the hotel. If you're passionate about hospitality and have a flair for sales, we want to hear from you. This role entails achieving monthly revenue goals and making sound business decisions to support the hotels financial and leadership goals.

Essential Functions:

• Solicit, negotiate, and book new catering accounts, including business group meetings, weddings, and social events through various channels (telephone, outside sales calls, site tours, networking, mailing, internet promotions, and written communication).
• Maintain and enhance relationships with existing clients to secure repeat business.
• Entertain and build relationships with event planners to solicit business for the property.
• Prepare and present effective proposals to close business deals.
• Determine exact requirements for each event, including food and beverage, meeting room set-ups, VIP requirements, transportation, agenda, and labor charges.
• Understand menus, hotel profit, and strategies.
• Participate in business review meetings, BEO meetings, trainings, and other catering sales-related meetings as needed.
• Oversee client functions and maintain ongoing communication with all departments to ensure client satisfaction.
• Support the sales effort of the property's catering sales program, including menu planning, direct sales activity, promotions, wedding shows, administration, and follow-up.
• Maintain good community relationships to promote the property and drive sales.
• Attend community and social events and industry meetings.
• Prepare correspondence to customers, internal booking reports, and file maintenance.
• Perform all other duties as assigned.
• Provide anticipatory service.
• Work well independently, taking initiative to achieve results with creative and forward-thinking ideas.

Additional Responsibilities:

• Keep work area neat and organized.
• Conduct oneself professionally at all times.
• Maintain a safe working environment and report unsafe conditions immediately.
• Maintain good working relationships with all departments.
• Comply with all policies and procedures set forth by the property Employee Handbook.

Qualifications:

• Minimum of two years' experience in catering and wedding sales in a hotel setting.
• College degree preferred.
• Extremely detail-oriented and organized.
• Strong administrative skills, including business writing, basic accounting, and knowledge of Microsoft Office programs.
• Clear, concise written and verbal communication skills.
• Strong customer service orientation and skills.
• Exceptional detail in follow-through.
• Ability to multi-task and prioritize.
• Must be available to work some weekends, evenings, and holidays as necessary.

Physical Requirements:

• 3-6 hours of sitting, standing/walking, reaching, and grasping.
• Up to 1 hour of pushing/pulling, lifting/carrying (up to 20 lbs.), climbing stairs, crouching/bending/stooping.

Why work for us?

• Competitive Company Benefits for Full Time Employees 4 Medical plans to choose from through Kaiser Permanente and Aetna, a Dental plan through SunLife Financial, and a Vision plan through SunLife Financial using the VSP network.
• A Retirement plan through the company sponsored 401k plan which includes a company match
• Company paid Life Insurance and Accidental Death and Dismemberment coverage for Full Time Employees
• Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
• Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
• Great EAP Benefits, day one! - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more!

**We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Compensation details: 20-23 Yearly Salary

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