Sales Operations Manager - Urgent Recruiting

Responsibilities

This pivotal role will focus on maximizing the effectiveness of our sales team through comprehensive orientation, training programs, support operations, and analysisLead the sales onboarding process, ensuring new account managers and support staff are equipped with the necessary resources to succeedImplement engaging and effective training methods for new team members on our products, processes, and systemsContinuously evaluate the effectiveness of training programs, identifying trends and areas for improvement, and maintaining up-to-date learning resources on platforms like SharePointCollaborate closely with sales managers and account managers to monitor sales team progress and address any issuesOversee pricing accuracy in the AS400 system across various marketsManage sales workflows related to order processing, contracts administration, and customer rebate programsDirect a team of analysts to research and analyze data for identifying sales growth opportunitiesHandle customer complaints requiring escalated resolutionAct as a liaison between the sales operations team and other departments such as Accounting, Credit, Quality, Production, and LogisticsEngage in professional development and educational opportunities relevant to the roleProvide timely and constructive performance evaluations for direct reportsUndertake other duties as assigned

Qualifications

Bachelor's degree in business, marketing, or a related field5 to 7 years of experience in sales operations, with a track record of success in management or leadership rolesComprehensive knowledge of sales technologiesExceptional ability to design and implement effective training and development programsStrong analytical skills, with the ability to interpret data to drive strategic decisionsExcellent communication and collaboration abilities, with a talent for working cross-functionally to achieve business objectivesAbility to adapt to changing priorities and manage multiple tasks simultaneously