Sales Operations Manager at G.A.G. Industries INC.
Chicago, IL
About the Job
Description:
Filter Services Inc., (FSI) is a leading Master Distributor of filtration-related products, catering to diverse industries. Known for exceptional Commercial and Industrial Air Filter Change-Out Services, FSI changes over 2200 filters daily at more than 4000 accounts, serving large and small industrial facilities, commercial establishments, contractors, chain accounts, hospitals, and public buildings. FSI prides itself on a distinctive market position, prioritizing individuals with outstanding communication skills and valuing personal growth for superior performance. FSI is rapidly growing and expanded into the Minneapolis, Indianapolis and St. Louis metro areas under the subsidiary, Mission Filtration.
Top performers at FSI-M demonstrate integrity, a passion for customer satisfaction, teamwork, and an unwavering commitment to continuous improvement. Both companies go beyond price reduction, focusing on a comprehensive cost/benefit analysis, system optimization, and safety enhancement. FSI-M provides a benefit to HVAC and Industrial clients by providing more time for high-profit projects and reducing labor time through outsourcing maintenance services through a shared mission to fulfill customer requests promptly and safely, emphasizing a commitment to excellence in service delivery.
We offer the following:
- Dynamic Team Environment: Engage and grow in a vibrant and collaborative team setting that encourages continuous learning and development.
- Work-Life Balance and Family Orientation: Be part of a company that highly values work-life balance and nurtures a family-oriented culture, promoting a fulfilling professional and personal life.
- Cell Phone Expense Reimbursement: Receive reimbursement for cell phone expenses, ensuring seamless communication and connection with our valued customers. Sales professionals are provided with a company-issued cell phone to enhance their sales activities.
- Comprehensive Benefits Package: Access a comprehensive benefits package encompassing medical, dental, and life insurance coverage, prioritizing your health and security.
- Secure Financial Future: Participate in our safe harbor 401k retirement plan, an opportunity to save for the future and build financial stability.
Summary
The ideal candidate for this position is a self-motivated individual with a proven track record who will focus on networking with mechanical contractors to drive sales growth.. This role involves regular face-to-face interactions and being on the road 3 to 5 days a week within the assigned territory. The ideal candidate is self-motivated with a proven track record in account management and growth, a positive attitude, and a willingness to learn. This outside sales role requires managing existing accounts, seeking new customers, and collaborating with Account Managers to maximize territory growth. Based in Chicago, this position is key to growing profitable sales while embodying our Core Values.
RESPONSIBILITIES
- Engage in a high volume of phone calls and in-person meetings to maximize interactions with potential and existing customers
- Schedule and conduct 14-16 pre-scheduled sales meetings each week with both existing and new prospects to showcase Mission Filtration's products and services
- Update the CRM (NetSuite) daily to proactively communicate with customers and manage relationships effectively
- Take ownership of pricing levels, follow ups, expediting and executing specific customer requirements
- Clearly communicate customer expectations to Account Management and Operations to ensure seamless service delivery
- Develop a strategic territory business plan in collaboration with the team while emphasizing team selling and coordinated efforts
- Maintain a healthy and robust sales pipeline to ensure continuous sales growth and achievement of targets
- Cultivate high-level relationships with customers to foster loyalty and trust
- Attend networking events and client gatherings, particularly after work, to expand the company's network and strengthen client relationships
- Organize and host regular seminars to educate 10-3- people on Mission Filtration's products and technologies
- Develop and execute plans for strategic account analysis to understand customer needs and tailor solutions accordingly
- Use KPI's to manage and assess personal performance, making adjustments as needed to achieve sales objectives
- Engage in weekly coaching and mentorship sessions with management to enhance skills, receive feedback and refine strategies
GOALS AND EXPECTATIONS
- SALES GROWTH: Achieve a yearly sales territory growth of over 50%
- TIME MANAGEMENT: Maximize time spent in the field engaging with customers and prospects
- TEAM PARTICIPATIONS: Actively contribute and collaborate with the sales team
- CULTURAL ALIGNMENT: Fully embrace and embody the FSI/M Culture, including Safety, teamwork, integrity, continuous improvement, and employee engagement
- RESULTS-DRIVEN: Demonstrate a strong desire to achieve exceptional results through hard work and dedication
QUALIFICATIONS
- 2-4 years of proven experience in outside sales, with a track record of documented success in driving new prospect revenue growth
- 4-year degree in any major is highly desirable and will be considered a strong asset for this role.
- Strong ability to identify and cultivate new business opportunities, resulting in increased sales and market share
- Demonstrated skills in strategic planning and execution to achieve territory growth and meet sales targets
- Proficiency in utilizing sales techniques, negotiation skills, and relationship-building to effectively engage with potential customers
- Adept at maintaining accurate sales records and reports to track progress and provide valuable insights for sales strategies and improvements
- Comfortable with leveraging technology and sales tools to enhance productivity and effectiveness in the sales process
- Ability to work independently and as part of a team, collaborating with Account Managers and other stakeholders to achieve common goals
- Willingness to adapt to evolving market conditions and continuously enhance sales skills and knowledge
PHYSICAL REQUIREMENTS
- Unafraid of Heights
- Lift, Move, and Carry boxes 25-50 lbs
- Comfortable climbing 1-2 story extension Ladders to rooftops
- Walk long distances (e.g. weekly facility assessments, inspections, and service support)
- Access mechanical equipment located in tight spaces
- Ability to lift, climb, bend, reach, twist to access hard-to access mechanicals (e.g. Roof Hatches, bend beneath pipes, ceiling tiles, ductwork, access with ladder, climbing)
Compensation details: 60000-75000 Yearly Salary
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